Head Of Logistics
Dubai, United Arab Emirates
1. Led Operational Deployment of Bitrix SoftwareSpearheaded the implementation and management of Bitrix, a platform designed to streamline customer query handling. Optimized product arrangement and expedited response times to ensure seamless, immediate dispatching of products, enhancing overall customer satisfaction.2. Oversaw Multi-Million Consignment Management in RepairsDirected a dedicated team specializing in the repair of both new and used mobile devices and laptops. Managed a multi-million-dollar consignment, ensuring meticulous handling, quality control, and timely repair completion, contributing significantly to business revenue.3. Optimized Online Selling and Delivery OperationsSuccessfully streamlined logistics for online sales, focusing on improving delivery timelines and customer experience. Enhanced operational efficiency, allowing for faster order fulfillment and consistent service quality across platforms.