Sheikh Waheeduddin Email & Phone Number

As an Associate Lead - Systems at Cotiviti, I have over five years of experience in managing, maintaining, and optimizing IT systems and operations for a global healthcare analytics company. I have a strong background in Azure Active Directory, operations, and active listening, which enable me to effectively oversee the system administration, security, and performance of the IT infrastructure and services.My mission is to provide reliable, efficient, and customer-focused IT solutions that support Cotiviti's business objectives and growth. I have successfully contributed to several projects that improved the IT system availability, scalability, and resilience, such as migrating to cloud-based platforms, implementing automation tools, and resolving technical issues. I am also ITIL certified and proficient in phone-based customer service and problem solving, which help me to deliver high-quality IT support and guidance to internal and external stakeholders.