With over 20 years of hospitality experience, I am a project director at Windsor Inn, a 135-room hotel with four food outlets, a banqueting facility, a gymnasium, and a pool. I oversee the development and operation of the hotel, from pre-feasibility to execution, ensuring the project's viability, quality, and profitability.As a certified hotel administrator (CHA) and a master of business administration (MBA), I have a solid background in hospitality management, accounting, and finance. I have successfully completed the gray structure and finalized the hard and soft interior finishing of the hotel, while managing the budget, forecast, and cost analysis. I also specialize in hotel franchise acquisition, pre-opening setup, marketing and sales, and risk management. I am passionate about creating a positive and effective work environment for my team and delivering exceptional service and value to our guests and stakeholders.
Sme Hospitality Services
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Hospitality SpecialistSme Hospitality ServicesLahore, Pk
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General Manager Development & OperationWindsor Inn (Pvt) Ltd. Jul 2020 - PresentPunjab, PakistanWindsor Inn Hotel is a project with 135 keys. First wing with 70 Rooms Key hotel. 4 Food outlets include Coffee Shop, a Roof Top eatery, Board rooms, a Business Center, a Banqueting facility for 500 person capacity, a gymnasium, and a pool among other facilities. • Pre-feasibility considering the demographic of the Multan city• Market Analysis, Swat Analysis, Revenue Projection vs Expenses• Future growth, expansions, viability, and execution ability for the project were assessed and backed by financial ratios and IRR.• Successfully completed building the gray structure and finalizing the hard and soft interior finishing. products, materials, equipment, and services.• Acquisition of Land, commercialization, NOC acquired • Project financing arrangement,• Layout, Architectural design, Structural drawing, HVAC, MEP, Networking, Public Health safety, and security supervised. • Franchise acquisition process run with Hilton, Pc Legacy, Royal Swiss International, Wyndham Group, Best Western, and IHG.International Trade exhibition visited to acquire new technologies and the latest modern equipment and Machines for Hotel Projects.• Operation manual designed for all critical departments of the Hotel – Front Office, House Keeping, Human Capital & Training.
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Hospitality SpecialistSme Hospitality Services Jan 2019 - PresentLahore, Punjab, PakistanWe specialize in Hotel Development Operation and ManagementFeasibility StudyAssets ManagementStrategic planningConstruction, Procurements & PlanningFranchise Acquisition Services Pre Opening Setup and LaunchAdministrative SupportDigital Presence / BrandingMarketing & Sales Team DevelopmentBudgeting, Forecasting and Cost AnalysisStandard Operating Procedures implantation and follow upProfitable Catering and Hotel SalesRisk ManagementProject Management
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General ManagerSmart Hotel Dec 2018 - Jul 2020Lahore, PakistanSMART HOTEL (MAVERICK GROUP) GENERAL MANAGER Smart hotel, 83 Rooms Key placed as a pioneer in the hospitality industry in Lahore having different flags from Shalimar to Best Western and now under Maverick Group as Smart Hotel. As a General Manager, responsible for the top line and bottom line considering healthy RevPar and GOP of the property. Headed and provide a guideline to all Department heads; DOMS, HR, F&B, HK, Front Office & overall management. Hands-on Sales potential, Budgeting, and execution.Strategize and Develop financial, operational, and business plans which support the overall objectives and mission of the Hotel• Maximize performance, profitability, and ROI by forming a positive and effective work surrounding.• Managing Legal and regulatory Govt department issues• To ensure excellent guest services in compliance with quality and operational standards.• Monitor the implementation of marketing and Sales plans to maximize revenue generation• Maximize food and beverage revenues • Establish and maintain a proactive human resource function• Designed, executed, and retained preventive maintenance programs and an open-door communication system that crosses departmental lines to reach all employees and protect the hotel's physical assets.• Ensure employee motivation & Training.• Collaborated with visitors, guests, contractors, vendors, and house departments like Front Office, Sales, accounts, housekeeping, service staff, kitchen staff, chauffeur, and engineering staff.• Efficiently designed daily business and revenue, steered weekly HOD meetings, responded to guest reviews and official emails, and addressed guest complaints to raise guest satisfaction and retention.• Proficiently directed PR campaign through media team by using KPIs of the contemporary era to establish higher yielding from sales channels along with digital presence.• Key Account Management, Selling Skills, and Go-to-Marketing strategy.
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Cluster General ManagerThe Residency Hotel & Allied Businesses Oct 1999 - Feb 201839-A, Off Zafar Ali Road, Gulberg V, LahoreSole initiator, strategist, executor, and implementer to succeed in all projects includes: - The Residency Hotel "Structure" Health & Fitness Studio/Gym Blue pine Mountain Homes Biodiversity Cattle Forming 150 Acres- Chakwal Hunting & Shooting RangeDesigned and executed growth-focused strategies, which resulted in a significant increase in hotel group revenue growth of 18% per annum. Expert in Hotel Development, Operation, and Management. Resort and Holiday destination in the Northern province of Pakistan by the name of Bule Pine Homes. • Sales forecasting and Product forecasting through Direct Sales, Distributor network, and Strong and consistent follow-up schedule ensured ongoing profitability and revenue and met the company targets on budgeted GOP.• Handled corporate clients and contributed to new client acquisition along with the sales and marketing team.• Achieved revenue budget goals by designing short and long-term strategic goals for the businesses.• Functioned in close collaboration with external auditors & tax advisors to execute ERP for the businesses and reduce ETA for receivables from over 60 days without acceptable business justification.• Formulated expense-control procedures to support a healthy bottom line.• Successfully developed budgeting and financial projections for existing business and new projects, ventures, and services and evaluated monthly Management accounts and reports for directors.• Provided high-quality customer service to all customers while maximizing revenue and occupancy.• Consistently advised customers with recommendations for cross-selling and additional services and attractions to create a memorable experience and increase reported customer satisfaction.
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Director Of SalesCollier Macmillan Ltd (Saudi Desert House) 1997 - 1999Saudi Arabia-Responsible for achieving Sales Target for its multiple branches throughout the Kingdom.-Increased revenue by 300% by penetrating in Saudi Government functionary and Arm forces.-Assignment of appropriate product according to sales force ability and aptitude.
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Officer Admin & CorporateCapital Assets Leasing Corporation Ltd. (Calcorp) 1996 - 1997
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Manager Finance And CorporateGlobal Leasing Company Ltd. 1995 - 1996Lahore, Pakistan
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Export And Finance ManagerEncore International (Pvt.) Ltd. 1989 - 1995Lahore, Pakistan
Sheikh Ejaz - Cha Education Details
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Hotel Revenue Management Certification -
Post-Crisis Hospitality Management -
College Of Business Administration, ManilaAccounting And Finance -
Financial Accounting
Frequently Asked Questions about Sheikh Ejaz - Cha
What company does Sheikh Ejaz - Cha work for?
Sheikh Ejaz - Cha works for Sme Hospitality Services
What is Sheikh Ejaz - Cha's role at the current company?
Sheikh Ejaz - Cha's current role is Hospitality Specialist.
What schools did Sheikh Ejaz - Cha attend?
Sheikh Ejaz - Cha attended Ahlei - American Hotel & Lodging Educational Institute, Cornell University, University Of South Florida, College Of Business Administration, Manila, University Of The Punjab, Lahore, Cornell University.
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