Solution Delivery - Information Technology.- Managed the "USSD transition project" with collaboration from VIL and One97 (Paytm).- Subject Matter Expert/ Product Owner responsible for managing Voice channel portfolio.- Accomplished Delivery TAT for CRs/ demands from 60 days to 45 days by using DevOps methodologies.- Responsible for supervising the Contract Management system, SAG, and Filenet operations.- Collaborated with vendors like IBM, TCS, Kyndryl, and Volody to successfully implement over 25+ change requests/ demands for SCRM, USSD, IVR, GAD, EMC, and Filenet.- Achieved business benefit of reducing ACHT from 70 sec to 50 sec, by delivering operational enhancements and hence reducing OPEX at Call centre.

Handled BSS Transformation project for a major Telco in Africa.

- Responsible for the successful execution of telecommunications projects worth more than $7 million, from the initial purchase order to the final handover of operations.- Successfully implemented over 100+ change enhancement requests from end-to-end using both Agile and Waterfall methodologies.- Managing entire SDLC, involving Requirement Gathering, Project Planning, IA preparation, Design & Deployment, Infrastructure, Testing/ QA/ Rollout/ Support.- Track the project's advancement according to the approved plan, handle the project's budget, oversee resource allocation and acquisition, and organize all project-related documentation and artifacts.- Monitoring project progress and keeping track of all aspects such as Scope, Cost, Risk, Defects, Efforts, and more using a variety of tools such as MS Project, JIRA, WIKI, MS Planner, PMS, e-forecast, and others.- Established a Risk and Issue Register within the organization and ensured it was monitored according to appropriate governance procedures.- Mitigated risks and problems by giving consistent project updates through various reports (DSR, WSR, and MSR).- Managing project communication, conducting checkpoint meetings, and participating in CMB review meetings.- Responsible for maintaining regular communication with internal/ external stakeholders through daily stand-up meetings and steering committee talks with executives including CXOs.

- Managing all aspects of the project lifecycle, from planning to execution, creating MPP, issuing reports on a daily, weekly, and monthly basis. Keeping track of project milestones, and mitigating risks.- Interacting with clients, establishing key performance indicators, monitoring progress according to the established strategy, liaising with both internal and external parties, and efficiently managing expectations.- Handling day-to-day challenges & taking a decision as required, Managing project artifacts on a shared space.

- To understand High-level TT Products, Create high-level understanding documents, Generate daily reports, Create DSR & WSR, Tracking efforts vs resource forecast.

- Summer Internship training on OSS/BSS, IN-VAS for BSNL

- Managing IT projects and executing product and service marketing campaigns.- Responsible for evaluating requirements, estimating and defining the scope of work, and performing testing and debugging activities.

- Configuring, operating, and maintaining BSC, RNC, and Transcoder nodes in 2G and 3G cellular networks.- Responsible for executing vital software updates on the Ericsson BSC, site migrations, BSC backups, and health checks.

- Hands-on Audio, Video, and FM antenna systems,- Installation and Commissioning of Earth Station Antennas,- Installation, Troubleshooting, and Maintenance of VSAT and SNG terminals,- Space Communication like M & C facility for clients like Dish TV, Hughes, etc.

Training on Microcontroller, Embedded C & Robotics.

Training on fundamentals of Television Broadcasting and their applications.