The world continues to be more and more connected and the changes are constant, given that, I chose to manage processes and projects that are the perfect combination of technology and customer services, being the link for the cultivation of a human and proximity relationship, improving the day-to-day life of employees who execute the demands and results of organizations.I am a specialist in Projects and Processes Improvement with solid experience in standardization, improvement, optimization, innovation and digital transformation in existing contracts and new businesses with global reporting, leading the management of Latin America, representing the business, supporting the implementation with a focus on growth productivity, customer satisfaction and cost reduction.I have a lot of skills for business analysis, requirements gathering, document preparation and functional design, in addition to identifying problems and finding or developing solutions to increase the efficiency of the operation, including diagnostics by data analysis, working together with the areas to ensure that solutions are implemented quickly, being responsible for identifying, leading and implementing improvement projects and new businesses; I use methodologies like Six Sigma, Kanban, Scrum, Waterfall and etc .I am currently in the leadership of the regional LATAM, in the governance of processes, guaranteeing the best business practices, acting as a focal point between the global good practices and the regional application supporting the company's governance and always acting as a provider of the multiplication of tools and good practices corporate, contributing to new business and increased profitability.I have numerous international experiences to capture global determinations and references, as well as understanding and / or crossing of expectations x regional reality to ensure the standardization of processes and the roll out of projects.Trainings and certifications in project management complement my profile.Building paths to facilitate the work of the areas and help businesses achieve new goals is part of my essence as a person and professional.