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Sheila Amat Email & Phone Number
Senior Customer Support Specialist
at
ESW
LinkedIn matched
✓ Verified July 2026
2 data sources
Profile completeness 86%
Current company
Role
Senior Customer Support Specialist
Location
Singapore
Company size
Who is Sheila Amat? Overview
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Quick answer
Sheila Amat is listed as Senior Customer Support Specialist at ESW, a with 4 employees, based in Singapore. AeroLeads shows a matched LinkedIn profile for Sheila Amat.
Sheila Amat previously worked as Key Account Manager | Group Sales at Singapore Post Ltd and Owner & Founder at Simplified Fashion.
Company email context
Email format at ESW
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ESW
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Profile bio
About Sheila Amat
A charismatic, passionate and dedicated individual with more than 15 years of working experience in the service industry, including 8 years in the Travel Management Company. A proverbial "go to" person who understands what needs to be done and takes action. An individual who is customer purpose driven, independent and has a positive attitude. Service-oriented and a creative problem solver. Exceptional long-term customer relationship building skills with an excellent inter-personal and communication skills. A firm believer in team-work, works well under pressure, independently and within a team environment.Areas of Expertise: *Account Management | Key Account Management*Long-Term Strategic Business Development*Customer Satisfaction and Retention*Issues Resolution *Top Customer Service*Time Management *Process Improvement*Project Management and Execution*Solution Focused*Client Relations*Client Implementation
Listed skills include Business Travel, Travel Management, Account Management, Online Travel, and 27 others.
Current workplace
Sheila Amat's current company
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7 roles · 20 years
Sheila Amat work experience
A career timeline built from the work history available for this profile.
Senior Customer Support Specialist
Current
Oct 2022 - Present
Jan 2020 - Dec 2021
Owner & Founder
Simplified Fashion
Womenswear Fashion ecommerce
2015 - 2019
~4 yrs
Regional Key Account Manager
*Responsible for delivering strategic account management to a portfolio of major ship owners, managers and corporate clients*Document and manage the client implementation*Ensure client’s business needs are well understood and documented *Prepare & Present Travel Reviews*Provide significant value to the client through appropriate data capture & analysis, provide travel spend and supplier negotiations/recommendations *Upsell & Expansion – Drive additional revenue streams by upselling services & products and through expanding our geographic service footprint *Proficient in handling all complaints and provide periodic feedback on any service issues and to ensure close follow-up till customer satisfaction
2013 - 2015
~2 yrs
Program Manager
*Strategically manage business relationships between CWT and client and provide clients with comprehensive integrated business travel management programs*Manage a portfolio of key global accounts and national accounts*Provide solution offerings and offer cost saving solutions to clients through strategic analysis of client purchasing and travel pattern*Proficient in handling all complaints and provide periodic feedback to service issues and monitor close follow up till client satisfaction*Conduct Roadshows, seminars for for travel bookers, client satisfaction surveys, analyse results to provide detailed effective Business Plan to deliver client objectives & expectations*Prepare & Present client quarterly / annual reviews*Consult and implement company technology solutions to new & existing clients
2010 - 2012
~2 yrs
Account Manager
Corporate Travel Services Pte Ltd
2007 - 2010
~3 yrs
Team & coworkers
Colleagues at ESW
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FAQ
Frequently asked questions about Sheila Amat
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What company does Sheila Amat work for?
Sheila Amat works for ESW.
What is Sheila Amat's role at ESW?
Sheila Amat is listed as Senior Customer Support Specialist at ESW.
Where is Sheila Amat based?
Sheila Amat is based in Singapore while working with ESW.
What companies has Sheila Amat worked for?
Sheila Amat has worked for Esw, Singapore Post Ltd, Simplified Fashion, Atpi, and Carlson Wagonlit Travel.
Who are Sheila Amat's colleagues at ESW?
Sheila Amat's colleagues at ESW include Wei Yu, Dshdsh Fhsdf, and Christopher Gilson.
How can I contact Sheila Amat?
You can use AeroLeads to view verified contact signals for Sheila Amat at ESW, including work email, phone, and LinkedIn data when available.
What skills is Sheila Amat known for?
Sheila Amat is listed with skills including Business Travel, Travel Management, Account Management, Online Travel, Customer Satisfaction, Tourism, Airlines, and Business Planning.
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