Sheila Bryant Email & Phone Number

I am happily employed. Ambitious Workforce Analyst (remote) with extensive experience in Workforce Management. Forecasting/Scheduling and Real-Time Management is my passion. Customer service professional with excellent organizational and analytical skills. Results driven and works well independently and in a team environment. Able to quickly learn new tasks, techniques, and information to reduce implementation curve on projects and processes. Ability to multi-task and juggle competing priorities to ensure organizational success.Core Competencies:Forecasting and SchedulingReal Time ManagementContact Center OperationsTime ManagementResults DrivenContinuous Improvement Customer Service

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  University Of Cincinnati