Sheila Donovan Email and Phone Number
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Sheila Donovan is a Senior Training Manager | Burberry West - US & Canada at Burberry. She possess expertise in retail, visual merchandising, store management, fashion, merchandising and 44 more skills. Colleagues describe her as "If you have the opportunity to recruit and hire Sheila, you are very fortunate. She is truly an exceptional leader and person. I found her dedication, passion, business acumen, ability and ownership to deliver results to be remarkable. During the time I had the privilege of leading Sheila, she successfully took an underperforming flagship location to a top performing store, became a district trainer and grew into a multi-store management role, where she continued to excel. Sheila is amazing at recruiting and developing top talent and inspiring her team to provide an unparalleled customer experience. Her filter is and always will be the client relationship and creating brand loyalty. She is highly respected by her direct reports, peers, leadership, brand executive team, and is often sought out by them for her business insights and incredible ideas. During my 20+ years in retail, I can say that working with and having Sheila on my team, was a highlight! " and "At the start of my career with Reiss, my focus was hiring the best talent. Sheila Donovan is one of those exquisitely talented Managers that I had the opportunity to bring on board. She is an extremely passionate manager, has phenomenal ownership and most importantly loyal to the brand she works for. She has consistently recruited top talent for the NYC market, developed her team and promoted her top talent to other NYC locations. Not only is she focus on her team and their development, she is an strong sales driver and knows how to build a strong client base in a new business. She is an inspiring leader. Sheila always puts her heart and soul into being the best manager, mentor and partner. To this day, she is one of my recruitment success stories and I am extremely proud of what she has accomplished!"
Burberry
View- Website:
- burberrycareers.com
- Employees:
- 7927
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Senior Training Manager | West - Us & CanadaBurberry Aug 2024 - PresentLos Angeles Metropolitan Area
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Senior Training Manager | SoutheastBurberry Sep 2022 - Aug 2024Miami-Fort Lauderdale Area
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General ManagerBurberry Dec 2020 - Sep 2022Tampa, Florida, United States• Led with compassion and clear vision, fostering a team environment that resulted in exceeding target• Identified development needs to create strategic meeting cadence, leadership development plans and regional training calendar• Partnered with cross-functional teams to create and facilitate impactful training workshops• Developed an effective Work from Home training strategy, remotely keeping the team engaged and inspired
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Manager - Flagship 5Th AvenueGucci Dec 2018 - Jun 2020New York, New York• Actively trained and developed leadership on business analytics and commercial walk-throughs• Supported department leaders with monthly coaching/counseling sessions with their associates, to review performance, provide timely feedback, and build succession/action plans• Coached, developed and motivated management and sales team through one on one’s and group meetings• Developed business plan to determine current strategy to increase alignment, efficiencies and accountability throughout all aspects of the business• Created an effective tool and strategy to drive consignment business resulting in an increase of 12% consignment sales• Attract, recruit, and retained a high performing team and build a talent pipeline through networking and competitive shopping• Led the team on executing superior customer service and after sales experience to increase and retain customer loyalty, and build the CRM data, resulting in increased client spend and building higher tier clients -
General Manager / Market Trainer - Madison AveReiss May 2016 - Nov 2018New York, New York• Awarded “Manager of the Year” for 2016• Collaborated with corporate team to develop the New Hire Training materials and agenda• On-boarded, trained and ensured development of the managers and sales team in the NYC market• Partnered with London Training team to identify training content needed and the development of new training materials• Developed and spearheaded VIP program – personalized shopping and corporate events initiative, resulting in appointment sale spend triple-digit increase• Attract, retain and develop talent. Recruited 5 Managers for the NYC & Miami stores; 4 associates promoted under me; 2 ASM – Store Manager, 2 Sales – Supervisor• Developed strong partnership with buying and merchandising team, strategically planning future business needs• Produced lowest shrink results of .28% for 2017• Continually analyze key store metrics to ensure that stores are meeting goals, leading a team that produced the #1 metrics in UPT, ADT and conversion• Direct inventory management process for management teams, client advisors and stock associates, including establishing order guidelines that ensure that inventory organization for all departments -
Training And Development ConsultantAmika Apr 2018 - Sep 2018Brooklyn, New York, United States• Identified training needs, and successfully created all aspects of the Product and Service Training programs • Facilitated meetings to roll-out the new program to the NYC market• Monitored training and development with in-house and virtual meetings, resulting in 20% increased revenue -
Store Manager / Trainer - FidiDvf (Diane Von Furstenberg) Mar 2015 - May 2016New York, New York• Assisted the Director of Stores in developing the new Selling concept training• Trained the team on current collection knowledge, brand pillars and the seasons strategy• Analyze KPI reports, and identify training strategies to ensure performance standards are achieved• Fostered an environment where client relationships took center stage - hosted “home-grown” events with local offices that generated incremental sales, producing strong client retention• Develop and implement business action plans to enhance sales for each product category and client tier segment, resulting in the #1 increase to LY for 2016• Successfully managed all aspects of the Profit & Loss statement, keeping in line with all budgets -
General Manager - SohoGuess?, Inc. Mar 2014 - Mar 2015New York, New York• Chosen to create and facilitate “next-level” training for Top Associates• Took over Target Shrink store and decreased loss from 1.48% to .59% shrink in a 6 month period; below company goal• Successfully managed all aspects of the Profit & Loss statement; targeting key controllables• Led my team in winning 3 contests based on category sales -
Multi - Unit Manager / District TrainerWhite House Black Market Sep 2009 - Mar 2014Los Angeles, California• Relocated to California and oversaw multiple boutiques• Represented my Region (over 100 stores) in providing weekly feedback to the Vice President on all aspects of the business, and proposed successful solutions• Trained and Developed my Teams and Corporate Leaders on Selling techniques and client experience.• Created a strong selling culture resulting in consistently being a top performer in the District and Region -
Store Manager - FlagshipFresh Jul 2007 - Jul 2009New York, New York• Promoted to Store Manager of the Flagship location• Hired, trained and managed all aspects of the New Store Opening on the UWS (67th and Columbus Ave)• Outreached and hosted events for ABC, PTA’s, corporations and loyal clientele -
Training ManagerKiehl'S Since 1851 Jun 2004 - Jul 2007New York, New York• Created and implemented 2-week on-boarding training program for new managers and sales associates• Appointed by the VP of Education to schedule and facilitate trainings for new employees from USA, Australia, Korea, Hong Kong, Sweden as well as other countries -
Department ManagerSephora May 2001 - May 2004New York, New York• Promoted from $2.5 million Skincare Department to $8 million Make-up and Skincare Department• Managed the in-store personal appearances for Dr. Brandt, Dr. Perricone, Iman and the creator’s of Fresh
Sheila Donovan Skills
Frequently Asked Questions about Sheila Donovan
What company does Sheila Donovan work for?
Sheila Donovan works for Burberry
What is Sheila Donovan's role at the current company?
Sheila Donovan's current role is Senior Training Manager | Burberry West - US & Canada.
What is Sheila Donovan's email address?
Sheila Donovan's email address is s.****@****dvf.com
What is Sheila Donovan's direct phone number?
Sheila Donovan's direct phone number is +121275*****
What skills is Sheila Donovan known for?
Sheila Donovan has skills like Retail, Visual Merchandising, Store Management, Fashion, Merchandising, Retail Sales, Driving Results, Loss Prevention, Sales, Store Operations, Management, Training.
Who are Sheila Donovan's colleagues?
Sheila Donovan's colleagues are Alice Cossu, Dolly Bhabhi, Zubby 💨 💗 Okechukwu, Niccolò Tognetti, Vieta Diani, Seva Toliravo, Róisín Macginley-White.
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