Sheila Edwards Email & Phone Number

Detroit, Mi, Us

Alpharetta, Ga, Us

Managed tokenization as a service (TaaS) healthcare risk projects. Ensured data privacy and information security to protect customer personal identifiable information (PII). Collaborate with PM Engineering, and QA to create and test new products and features. Drove product offerings to mitigate risk and provide consumer insights for insurance and clinical data partners.

Managed customer relationships from sales handoff to successful implementation. Conducted customer training/audits on PCI (Payment Care Industry) compliance and data security standards. Organized, coordinated, and conducted onboarding and training through virtual web conferences.

Lead end-to-end project implementations of financial applications. Plan, track and monitor project schedules and dependencies. Create user interface design prototypes. Maintained application backlog. Perform system tests and on-call support.

Responsible for delivering successful audience-based media programs across GM brands. Solved digital media challenges and analyzed audience strategy. Served as a liaison between key internal groups to identify best opportunities to meet business goals and KPIs. Researched and provided assessment on global markets, identifying consolidation and optimization opportunities.

Accurately executed all back-end system prize and loyalty logistics. Expedited, monitored and tracked the delivery of project progression against the proposed plans including budgets, timelines and quality criteria. Worked closely with the business to develop wire-frames, interactions, and user flows. Identified and clarified issues with cross-functional delivery teams and make recommendations to resolve issues.

Translated client's objectives, challenges, and product roadmap into requirements, work streams and action plans. Worked with program management to maintain project plans. Monitored performance objectives. Developed, analyzed and reviewed business, technical, and functional requirements.

Tokyo, Jp

Provided internal quality control checks for all programs and projects to ensure they meet client requirements. Mentored and evaluate performance of current team members. Collaborated with development and QA teams to test and implement new features and correct defects. Oversaw the execution of defect management and test environments. Conducted performance validation

Detroit, Mi, Us