Software Asset Management • Best practices, SAM initiatives, core processes, software management• Internal SAM Project: o Software Data Gathering, Phase I & II - asset purchasing verifications, licenses, rights, models, APM, contracts > SACM Processes > Software Business Owned Assets Transfer project• IBM ILMT – Asset reporting, verification, compliance, governance of IBM products• Asset Owner Relations – Product lifecycle • Governance/Risks• Software Assets - Portfolio/ownership, onboarding, contracts, packaging, deployment correlations, terminations• Vendor Relations - Portfolio/ownership, partnerships, contracts, analysis/reporting, audits, demands

Software Asset Management • Best practices, SAM initiatives, governance, core processes, software management• Analysis/reporting, ROI, risk assessment, rationalization, contracts, procurement, vendor management/spend, procurement, cost reductions/avoidance/savings• Software License Management | Internal allocation licenses and cost, software deployments and entitlements, license optimization/standardization/sunset, software compliance, software metrics and analysis, software lifecycle, SAM audit risks, etc.• Software User Management | Policies, product information, reharvesting, procurement, managementProcurement• Software maintenance, hardware maintenance, SaaS, subscriptions, services• Financial | 190 IT annual/multi-year renewals, 18 IT departments, shadow IT | $60M annually. Cost savings/cost reductions/cost avoidance, negotiations, competitive bidding | $1M annually.• Vendor Relations | Top Publishers, Suppliers• IT Sourcing and Contracting | Financial review, terms and conditions, product/services• Procurement Training and Education | Train, coach, communicationsSpend Analysis• Approved Spend Metrics and Analysis | IT departmental spend, IT shadow spend, CAPEX/OPEX, category spend, vendor spend• Cross-functional Collaboration | Shadow financials• Back-end reporting - Great PlainsProject Management• IT Project | Financial reporting, contractor time management, product deployments, store communications, etc.