Sheila Hill Email & Phone Number

Mitchell, South Dakota

Assist new and existing employees with a variety of Human Resources and benefit related items to over 425 employees. -Review benefits with employees, accurately process forms and answer questions and requests related to the new hire process and benefits enrollment. -Administer health and welfare plans including annual enrollments, changes, and act as a liaison between employees and providers. -Run background checks and maintain confidentiality. -Organized and maintain an electronic filing system.

Mitchell, Sd 57301

Administrative Staff who provides support to a team of 10 and sales team of 7.- Process and reconcile accounts receivables, accounts payable utilizing QuickBooks as the main accounting system.- Responsible for accurately filing payroll tax reports and ensuring accurate payments.- Enter customer billing with correct account numbers and customer work codes.- Complete sales team proposals and accurately record.

Mitchell, Sd 57301

• Added new acres to help reach FCSAmerica sales goals. Identified future customer needs and cross-selling opportunities to mitigate customer risk. o $2.5K new acres added. o Cross-sold new Magnify product, AgriPoint technology, and loan opportunities.• Prepared and presented MPCI and hail quotes together by utilizing company systems and showed customers overall insurance coverage and premium. o Sold 16 hail policies during policy reviews. Customers had piece of mind coverage was in place for year. Sold a variety of hail products, Auto-Hail, Production Plan Endorsement / Auto-Renew, and binders. o Responsible for 100 customers plus any walk-ins.• Reported, tracked and verified MPCI and hail losses, ensuring accurate and timely payment of customer claims. Tracked 150 customer’s claims.

Mitchell, Sd 57301

Processed new loans, and servicing actions on existing loans. Worked with insurance customers to complete policy changes, acreage reporting, production reporting, and hail insurance for their farming operation.• Gathered, verified, and inputted financial information for loan packages.• Served as backup to Customer Service Coordinator. Assisted customers by keying deposits, answering questions and directed customers.• Provided support to Financial Officer.

Mitchell, Sd 57301

Greeted customers, answered phone, probed for details and successfully transferred calls, answered customers questions, and accurately keyed loan payments to appropriate account.• Recognized for providing exceptional customer service.• Balanced accounts receivable at the end of each day.• Printed FCSAmerica reports daily and monthly.