Sheila Kraus

Sheila Kraus Email and Phone Number

Release Specialist @ Harleysville Insurance
harleysville, pennsylvania, united states
Sheila Kraus's Location
Pennsburg, Pennsylvania, United States, United States
Sheila Kraus's Contact Details
About Sheila Kraus

ProfileHighly skilled and dedicated project manager with over 25 years’ experience in the insurance industry facilitating many roles throughout the organization. Have a proven history of pragmatic problem solving and team leadership skills that has provided a positive impact in regards to process improvements, work efficiency, and cost containment. Have a strong technical background in insurance related systems and possess exceptional communication skills. Able to manage multiple projects concurrently while driving towards all corporate goals.Specialties: Business Continuity/Disaster Recovery, Project Management, Process Improvment and training,

Sheila Kraus's Current Company Details
Harleysville Insurance

Harleysville Insurance

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Release Specialist
harleysville, pennsylvania, united states
Website:
harleysvillegroup.com
Employees:
573
Sheila Kraus Work Experience Details
  • Harleysville Insurance
    Project Manager
    Harleysville Insurance Feb 2010 - Present
    Harleysville Insurance
    Currently serve as project manager for the Personal Lines and Life Company departments in Harleysville. • Coordinator for the personal lines system monthly release schedule which includes product enhancements, defects, and projects. Work closely with business management, Application Manager and Quality Assurance Manager to set priorities and determine resource capacity.• Created and implemented processes and procedures for reporting, handling and triaging Personal Lines production incidents which included providing training to the business units.• Created and implemented processes and procedures for handling 3rd party software updates that support the personal lines and commercial lines platform. This includes coordinating with multiple departments on different release schedules and working with Software Release Management on deployment across multiple environments. • Served as Project Manager for the 2011 and 2012 North Penn United Way campaigns. Scheduled and coordinated regular scheduled meetings with volunteer team members, assigned tasks to team members. • Manage projects and release schedules for multiple systems in the Life Company while working closely with business management. • Coordinated and implemented procedures for the Life IT team in regards to project and defect processes.• Lead the weekly Personal Lines and Life Company Enterprise Incident Management review meetings with the business, accounting, and IT functions. • Other responsibilities include project set up utilizing project office and monitoring incoming project requests through the work intake SharePoint site.
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Sheila Kraus Skills

Process Improvement Training Disaster Recovery Business Continuity Planning Risk Management Business Analysis Management Sdlc Vendor Management

Sheila Kraus Education Details

  • Upper Perkiomen High School
    Upper Perkiomen High School
  • Western Montgomery County Vocational-Technical School
    Western Montgomery County Vocational-Technical School

Frequently Asked Questions about Sheila Kraus

What company does Sheila Kraus work for?

Sheila Kraus works for Harleysville Insurance

What is Sheila Kraus's role at the current company?

Sheila Kraus's current role is Release Specialist.

What is Sheila Kraus's email address?

Sheila Kraus's email address is sh****@****ast.net

What is Sheila Kraus's direct phone number?

Sheila Kraus's direct phone number is +171956*****

What schools did Sheila Kraus attend?

Sheila Kraus attended Upper Perkiomen High School, Western Montgomery County Vocational-Technical School.

What are some of Sheila Kraus's interests?

Sheila Kraus has interest in Football, Exercise, Home Improvement, Reading, Gourmet Cooking, Sports, The Arts, Home Decoration, Watching Sports, Cooking.

What skills is Sheila Kraus known for?

Sheila Kraus has skills like Process Improvement, Training, Disaster Recovery, Business Continuity Planning, Risk Management, Business Analysis, Management, Sdlc, Vendor Management.

Who are Sheila Kraus's colleagues?

Sheila Kraus's colleagues are Brenda Tuttle, Barbara Cross, Monroe Karen, Tracey Curran, Larisa Ulanova, Lillian Haig, John Szczech.

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