Sheila Lopez Email and Phone Number

- Review and complete Workday supervisory organization requests, timekeeping and absence related cases assigned from Service Now in a timely manner, and reroute unrelated cases to their respective assignments groups. - Perform daily audits including; supervisory organization structure, employee cost centers, and customer locations for all levels of management ensuring accuracy and integrity of organization data.- Involved in the migration process from Timekeeper/SAP Systems to Workday.- Update Access database for daily team usage and other HR departments.- Provide training support to end-users, maintain queries and reports (standard, scheduled and/or ad hoc) to support business processes and to provide cross-functional departments with necessary HR data on a timely basis; work with functional end-users to define and specify requirements accordingly.- Design and develop documentation, modernized and re write existing reports for all system users. - Participate in the review, testing, and implementation of HRIS system upgrades.- Support HRIS team in other projects and work duties.

- Provide expert assistance to employees and managers emailing with questions regarding the use of the Timekeeper System.- Identify and elevate issue to appropriate department, if it is not related to the system.- Perform audits to identify any issues in employee’s timesheets/information, such as balance discrepancies within Timekeepers and SAP and employees not attesting to their time.- Review employee’s timesheets for the current pay period and escalate issues to managers, such as missing punches or timesheets pending approvals.- Collaborate in the identifying and making system changes in preparation for Canadian salaried employee’s migration to Timekeepers.- Update tools to identify employees that need to be added to the system as well as any updates that need to be imported for both SAP and Timekeepers to match.

-Communicate with external medical records departments to obtain requested medical records and/or follow-up on incomplete Medical Records Information.-Responsible for the review of patient charts prior to bereavement visits and before chart is closed and permanently filed.-Accumulate, formulate, and forwards statistical information requested by supervisor.-Audit charts for CMS-HIS program and forward required copies of patient records to the Finance Department.-Copy requested medical records for regulatory review for agencies.-Responsible for auditing patient records and notifying department manager of deficiencies: maintain log of same.-Request medical records from internal departments.-Provide medical records requested from other agencies, medical offices, and Subpoena or family members.-Request Revocation forms from team Managers in a timely manner.-File and organize audited patient charts.

-Responsible for effective communication with internal and external teams.-Prepared daily IDT Schedule, incorporating revisions or changes as directed by the Patient Care Manager.-Coordinated patient home visits for Hospice Aid and Doctors.-Arranged agenda and run team reports for IDT meetings -Entered physician itineraries and notes into the Suncoast system weekly.-Established and maintain patient records. Including mailing of and follow-up on all required documentation, such as verbal orders medical record requests, and plan of care.-Produced and provided Team Manager with daily reports each morning in preparation for the manager’s staffing meeting. -Ordered Patient equipment and ambulances.

-Greet all visitors and job applicants. Provide applications and inform HR department when an applicant has arrived.-Processes all physician invoices received by AP completing a voucher ticket for medical review-Stamp received date on all accounts payable mail, and records patient record number on all AP claims.-Route all incoming calls to proper department. -Responsible for the tracking death certificates which arrive in our corporate office; notifying the corresponding team.-Check and distribute daily mail and packages.

-In charge of getting authorization and referrals for patients.-Calling insurance companies to verify patient’s benefits and information.-Check patients in and out.Schedule appointments.-Collect payment from patients-Answer phone calls.-Sending out Medical records requested for all doctors in the office.

 Assisted Accounting department with employee time cards. Reviewed resumes and contacted candidates for interviews for qualified applicants, as requested by department managers. Assisted Purchasing department contacting vendors for quotes and payment, as well as making purchase orders with QuickBooks.  Assisted accounting department in receiving Invoices and entering them in QuickBooks. Coordinated trade shows for different expositions.