Sheila Lyons Email and Phone Number
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Sales Coordinator and Technical Support Agent with experience in sales and as a Hospital Plant Operations Coordinator. • I have been in sales and management for 18+ years. I am currently with Eccentex Corporation, which develops and provides Business Process Management (BPM), Enterprise Content Management (ECM) and Dynamic Case Management (DCM). • I am a highly organized Administrative Sales Coordinator and Project Manager. . Proven ability to efficiently prioritize prospects, projects, time, and interests.• Creative problem solver with experience using a wide range of resources to accomplish complicated tasks and goals--As Sales Coordinator, I implement all necessary bid procedures and processes in finding bids and submitting highly detailed proposals within guidelines and formatting requirements. --Working on projects updating reports, project plans, schedules, and cost tracking, I always maintain a smile, compose myself professionally under deadlines, and prioritize customer satisfaction. • I work as a team member and believe collaborating and communicating is the most efficient way to accomplish projects and bid submissions. I multi-task effectively, prioritize, and meet challenging deadlines under pressure. Previously, I worked at Orange Coast Memorial Hospital, where I assisted with regulatory compliance for State and Federal requirements; scheduled inspections and maintenance from licensed subcontractors and vendors; and prepared and submitted required paperwork for AQMD, OSHA, JCAHO, EPA, and various state entities, including life safety and utility management records to comply with regulatory requirements and permits. • Knowledgeable in project management tools, processes, and techniques• Skilled in Microsoft Word, Excel, Salesforce, AMAG, Scheduler Plus II, JIRA, Confluence, Zohoand AppBase—the dynamic case management platform from Eccentex.
Eccentex Corporation
View- Website:
- eccentex.com
- Employees:
- 50
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Customer Service SpecialistEccentex CorporationUnited States -
Sales Support, Project Manager, And Tier One Support SpecialistEccentex Corporation Aug 2014 - PresentCulver City, CaliforniaSales and Project Coordinator - Project Manager• Sales Coordinator - I support in submitting highly detailed proposals within guidelines and formatting requirements. I am very proactive and willing to assist where needed, being reliable and meticulously detail-orientated. I assist in attaining monthly/annual targets and works closely with management as well as clients to determine current business requirements. • Project Coordinator / Project Manager of multiple projects, updating reports, project plans, schedules, and cost tracking. I always maintain a smile and compose myself professionally under deadlines, and place customer satisfaction at the top of my priority list. Proven ability to work across organizations with effective communication and leadership. Tier One Support Specialist• Tier-1 Support Specialist initiating the first contact to customers support questions and escalate concerns and issues to Tier-2 Technical Support Engineers. • Handle onboarding all new customers to the Eccentex platform, MyCaseRecords. Provide demonstrations, training, and support I work as a team member and believe that collaborating and communicating is the most efficient way to accomplish projects and bid submissions. Multi-task effectively prioritizing and meeting tight deadlines. In addition to my job duties, I provide senior management with a weekly executive status report outlining work and milestones completed and issues affecting the workflow of the project. • Knowledgeable in project management tools, processes, and techniques• Skilled in Microsoft Word, Excel, Salesforce, AMAG, Scheduler Plus II, JIRA, Confluence, Zoho and AppBase - The dynamic case management platform by Eccentex Corporation. -
Plant Operations CoordinatorOrange Coast Memorial Hospital Aug 2011 - Aug 2014Fountain Valley, California• Coordinated department specific educational in-services, staff meetings, and assisted with identifying key topics to be presented.• Actively provided input and worked with engineers and management to improve departmental operations, equipment, and supply needs. • In charge of the Plant Operations Equipment Management Program through the use of computer-based preventative maintenance work order system. Including asset inventory, permits, equipment service reports, and scheduling inspections as required by governing agencies. • Maintained Environment of Care documentation, which included inspections, surveys, training, and published guidelines as well as required follow up with management on issues. Assisted in the coordination and administration of Joint Commission and regulatory program plans.• Provided written documentation during emergency situations and coordinated between department directors, managers, services providers, and in-house maintenance staff.• Used billing software to input and pay vendor invoices and order Plant Operations supplies and materials. • Scheduled busy conference rooms for the hospital staff and management and outside programs. -
General ManagerBiz Support Feb 2010 - Jul 2011Santa Ana, California• Managed and oversaw all areas of shipping services and performed order and supply management of diabetic supplies. Diligently followed through to ensure customer needs were met with highest satisfaction. • Oversaw and maintained all accounts payable and accounts receivable: accounted for daily funds, completed deposits and prepared invoices and spreadsheets for accountant and owner. • Demonstrated capacity to provide all-encompassing support to a small business. Ensured that day-to-day operations ran smoothly and streamlined all processes to run more efficiently.
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Residential ManagerPacific Crest Apartments Jan 1998 - Jan 2002Huntington Beach, Ca• Oversaw the management and day-to-day operations of a high-volume 32-unit residential development. Prepared and negotiated all contracts and agreements, coordinated all construction timelines and ensured completed product met state regulations. • Consistently strengthened customer service skills through a positive approach in relating to tenants, maintenance personnel and vendors, ensuring the property operated at the highest possible standard. • Provided accurate bookkeeping services ensuring all information was accurate, including rent collection, late notices, deposits, vendor payments, invoices and spreadsheets reconciliation.
Sheila Lyons Skills
Frequently Asked Questions about Sheila Lyons
What company does Sheila Lyons work for?
Sheila Lyons works for Eccentex Corporation
What is Sheila Lyons's role at the current company?
Sheila Lyons's current role is Customer Service Specialist.
What is Sheila Lyons's email address?
Sheila Lyons's email address is ly****@****aol.com
What is Sheila Lyons's direct phone number?
Sheila Lyons's direct phone number is +171447*****
What are some of Sheila Lyons's interests?
Sheila Lyons has interest in Poverty Alleviation.
What skills is Sheila Lyons known for?
Sheila Lyons has skills like Management, Customer Service, Team Building, Project Management, Training, Strategic Planning, Program Management, Operations Management, Healthcare, Team Coordination, Public Speaking, Leadership.
Who are Sheila Lyons's colleagues?
Sheila Lyons's colleagues are Kate Cherkasova, Joe Ferrerra, David Elgueta, Elena Senina, Illia Brezhniev, Kseniia Aliluieva, Igor Duvidson.
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