Sheila Mae Roa Email and Phone Number
Sheila Mae Roa is a Case Manager - Priority Support at AIG at AIG.
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Case ManagerAig Mar 2012 - PresentSpecialized group who handles customer complaints and enhance customer service experience by providing priority to cases that require urgency. -
Subject Matter ExpertGenpact Oct 2009 - Jun 2011Manila, National Capital Region, PhilippinesProviding knowledge, resources and information to support agentsAddress customer concerns accurately and timely.Assist advisers with material request and account updates. Ensuring accuracy of the content.Coaching and training agents on improving Customer Interaction and offering advisers guidance.Show a comprehensive knowledge of products and services and their competitive advantages through continued self-improvement and following quality standards.
Frequently Asked Questions about Sheila Mae Roa
What company does Sheila Mae Roa work for?
Sheila Mae Roa works for Aig
What is Sheila Mae Roa's role at the current company?
Sheila Mae Roa's current role is Case Manager - Priority Support at AIG.
Who are Sheila Mae Roa's colleagues?
Sheila Mae Roa's colleagues are Laura Gonzalez, Vijan Peramaul, Christian Harnden, Daria Maliutina, Ma Angeles Romero Flores, Royce Li, Felipe Fuentes.
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Sheila Mae Roa
Caloocan City -
1aig.com
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