Sheila Ramirez Email & Phone Number

Edinburg, Texas, United States

~ Ensured Regulatory Compliance: Monitored financial transactions for compliance with the Bank Secrecy Act (BSA), Anti-Money Laundering (AML) regulations, OFAC, and other laws; assisted in the submission of Currency Transaction Reports (CTRs) and managed daily AML alerts.~ Risk Assessment & Analysis: Developed client risk assessments, screened customers for negative news, and conducted independent analysis on suspicious activities (e.g., money laundering, fraud); escalated cases to the… Show more ~ Ensured Regulatory Compliance: Monitored financial transactions for compliance with the Bank Secrecy Act (BSA), Anti-Money Laundering (AML) regulations, OFAC, and other laws; assisted in the submission of Currency Transaction Reports (CTRs) and managed daily AML alerts.~ Risk Assessment & Analysis: Developed client risk assessments, screened customers for negative news, and conducted independent analysis on suspicious activities (e.g., money laundering, fraud); escalated cases to the BSA Officer as needed.~ Investigative & Training Efforts: Coordinated investigations for high-risk customers, maintained AML systems, and implemented compliance training programs to enhance workplace efficiency and keep up with emerging trends in financial crimes. Show less

Edinburg, Texas, United States

~ Oversaw Teller Operations & Compliance: Managed daily operations of the teller line, ensuring accuracy and adherence to regulatory, security, and service standards.~ Vault & Cash Management: Administered daily balancing of the branch’s vault, ATMs, Teller Cash Dispensers (TCDs), and Cash Recyclers (TCRs) handling over $540K.~ Employee Training & Development: Contributed to the design and delivery of training programs to onboard new employees and ensure compliance with bank… Show more ~ Oversaw Teller Operations & Compliance: Managed daily operations of the teller line, ensuring accuracy and adherence to regulatory, security, and service standards.~ Vault & Cash Management: Administered daily balancing of the branch’s vault, ATMs, Teller Cash Dispensers (TCDs), and Cash Recyclers (TCRs) handling over $540K.~ Employee Training & Development: Contributed to the design and delivery of training programs to onboard new employees and ensure compliance with bank policies and procedures. Show less

Mcallen, Texas, United States

~ Processed Financial Transactions: Assisted 50-100 clients daily, handling over $185K per day with accuracy, resulting in 20+ transactions per hour.~ Customer Verification & Accuracy: Verified customer identities, ensured accurate transaction processing, and confirmed sufficient account funds for seamless service.~ Customer Service & Relationship Building: Provided quality customer service, addressing client concerns, answering questions, and contributing to high customer… Show more ~ Processed Financial Transactions: Assisted 50-100 clients daily, handling over $185K per day with accuracy, resulting in 20+ transactions per hour.~ Customer Verification & Accuracy: Verified customer identities, ensured accurate transaction processing, and confirmed sufficient account funds for seamless service.~ Customer Service & Relationship Building: Provided quality customer service, addressing client concerns, answering questions, and contributing to high customer loyalty and retention. Show less

Elsa, Texas, United States

~ Client Assessment & Support: Assisted physically and mentally challenged clients with daily tasks, ensuring their needs were met with care.~ Activity Development: Designed hands-on activities to motivate and engage clients, enhancing their well-being.~ Empathy & Relationship Building: Used empathy and interpersonal skills to build positive, trusting relationships with clients.

Mercedes, Texas, United States

~ Customer Relations & Satisfaction: Ensured optimal consumer satisfaction through excellent customer service and support.~ Cash & Inventory Management: Performed closing duties, including cash management, restocking, and inventory organization.~ Transaction Accuracy: Processed customer transactions accurately while maintaining cash reserves.

Bachelor Of Business Administration - Bba, Finance, General

Bachelor Of Business Administration - Bba, Finance, General