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Sheila Snyder was most recently working as an Assistant Sales Manager at West Herr Automotive Group (April 2016 – April 2019), which is one of New York State's largest automotive group. Prior to this, she was Business Development Manager at Steve Baldo Auto Group (November 2002 – December 2016), which consisted of six franchises under four separate rooftops. In addition to the above, Sheila has over 16 years experience in Automotive Finance and Insurance as well as core competency in Customer Relationship Building, Retail Marketing Strategy for Sales and Service in person and indirectly.She is based in East Aurora, New York & has combined 33+ years’ experience in all aspects of Automotive Management, Business Development and Customer Retention. Mrs. Snyder is a motivated, personable senior executive with a proven track record in management. Her commitment to excellence combined with extensive experience, strong leadership skills and problem solving abilities make her an asset to any company. Diplomatic and tactful, she is accustomed to handling sensitive matters as well as confidential records.
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Assistant Sales ManagerWest Herr Automotive Group Jun 2018 - Apr 2019East Aurora, Ny -
Vehicle Exchange ManagerWest Herr Automotive Group Apr 2016 - Apr 2019East Aurora Buick Cadillac Gmc
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Business Development ManagerSteve Baldo Auto Group Oct 2002 - Sep 2015Buffalo/Niagara, New York AreaProfessional Experience Develop, design and implement a profitable BDC into the existing dealership infrastructure Create phone scripts, word tracks, email templates and process to be used in correspondence with our customer base by both the BDC coordinators and sales staff. Negotiate contracts with existing and prospective vendors for competitive products and pricing structure Author professional correspondence to customers and vendors. Design and implement online content for five different websites Handle sensitive personal and professional business for Dealer Conduct small-group sessions on sales, marketing and negotiating techniques. Investigate over 156 CRM tools for ease of use and practical application Solely responsible for updating the network configuration for the dealer group to include internet, phone and fax capabilities while lowering expenses. Design and populate content for two dealership monthly newsletters Recruit, train and retain staff for sustained growth Review performance reports and develop action plans for Continuous Improvement Provide dealer with monthly ROI Reports for department performance Highly motivated and structured managerCUSTOMER SERVICE/MARKETING/PROBLEM SOLVING Oversee Business Development Center and provide impeccable customer service: Responsible for providing increased sales opportunities every year since inception Develop and implement strategic marketing plan for business: Create/Design special promotions to be integrated into television, print, social media, online advertising and outdoor advertising, and coordinate media buying with dealer. Marketing initiatives include working with local businesses on cross-promotional products. Launch successful social media campaigns to engage employees and consumers BDC influenced 27% of the overall sales generated in 2011 and continue to grow in 2012 -
F&I ManagerAutomotive Industry Nov 1985 - Apr 2001Multiple Locations Manage all aspects of customer finance application and approval and insurance needs Secure financing through dealership for customers purchases Responsible for the sale of extend warranty products to new customers and consistently averaged 60% penetration for ten years in a row Insure compliance with all Federal Regulations governing dealership transactions to protect my dealer Achieve 92% Customer Satisfaction for my department consistently during my tenure Compete Nationally for highest level of product penetration in my field
Sheila Snyder Skills
Sheila Snyder Education Details
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Business/Mis/Psychology -
Alden Central High SchoolBusiness Management
Frequently Asked Questions about Sheila Snyder
What is Sheila Snyder's role at the current company?
Sheila Snyder's current role is 33+ years executive experience in Sales, Business Development, Management and Customer Retention.
What is Sheila Snyder's email address?
Sheila Snyder's email address is ss****@****err.com
What is Sheila Snyder's direct phone number?
Sheila Snyder's direct phone number is +171691*****
What schools did Sheila Snyder attend?
Sheila Snyder attended Canisius University, Alden Central High School.
What skills is Sheila Snyder known for?
Sheila Snyder has skills like New Business Development, Marketing Strategy, Business Development, Strategic Planning, Market Research, Automobile, Contract Management, Finance, Income Statement, Analysis, Telecommunications, Transportation.
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Sheila Sieradzki
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Sheila Snyder
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