Sheila Tonini

Sheila Tonini Email and Phone Number

Bilingual English/Portuguese Customer Service Representative @ Audiotext Transcrição de Áudio em Texto
curitiba, parana, brazil
Sheila Tonini's Location
Caxias do Sul, Rio Grande do Sul, Brazil, Brazil
About Sheila Tonini

Proficient Bilingual English/Portuguese Customer Support Agent with a superior work ethic and expertise in working from scripted responses to resolve customer problems. Strong time management skills and motivation to exceed expectations. Excellent conflict mediator focusing on client satisfaction and retention.I'm familiar with ZenDesk, Gorgias, Zoho Mail, Shopify, Google Sheets, and Slack

Sheila Tonini's Current Company Details
Audiotext Transcrição de Áudio em Texto

Audiotext Transcrição De Áudio Em Texto

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Bilingual English/Portuguese Customer Service Representative
curitiba, parana, brazil
Website:
audiotext.com.br
Employees:
25
Sheila Tonini Work Experience Details
  • Net Of Knowledge
    Bilingual Customer Support Agent At Net Of Knowledge
    Net Of Knowledge Nov 2022 - Present
    Canadá
    Customer support and website translation
  • Audiotext Transcrição De Áudio Em Texto
    Transcritor
    Audiotext Transcrição De Áudio Em Texto Nov 2021 - Present
    View
  • Freelancer Na Upwork
    Tradutor De Inglês
    Freelancer Na Upwork Jun 2015 - Present
    Tradutora Inglês/PortuguêsSourcing Agent
  • Basiqe
    Customer Service Agent
    Basiqe Nov 2021 - Nov 2022
    Estados Unidos
  • Moon Magic Jewelry
    Bilingual Customer Service Representative
    Moon Magic Jewelry Feb 2018 - Feb 2021
    Caxias Do Sul
    Zendesk, Shopify, Gorgias, Social Media
    View
  • Odesk
    Freelancer
    Odesk Jan 2015 - May 2015
    Caxias Do Sul E Região, Brasil
    Tradutora do Inglês para o Português
  • Loja Bonton
    Proprietária Loja Confecção Feminina
    Loja Bonton 2003 - 2013
    Caxias Do Sul, Rs
    Responsável pela gestão do empreendimento: compras, atendimento ao cliente, marketing, financeiro, elaboração de vitrines.
  • Dicorpo Confecções
    Analista De Exportação
    Dicorpo Confecções Nov 2003 - Jul 2005
    Caxias Do Sul
    Prospecção de mercados, análise e emissão de pedidos, emissão da documentação de exportação, monitoramento de embarques, envio de amostras para clientes.
  • Grendha Shoes Corporation
    Analista De Importação
    Grendha Shoes Corporation Nov 1998 - Apr 2003
    Orlando, Flórida, Estados Unidos
    Responsável pela importação dos produtos Grendene nos Estados Unidos. Análise de vendas por produto e controle de estoque.Responsável também pela organização das feiras: contratos, reserva de hotéis, passagens aéreas, envio de amostras e displays, contratação de modelos e serviços de catering.

Sheila Tonini Skills

Management Sales Purchasing Customer Service English Erp Sap Planejamento Empresarial

Sheila Tonini Education Details

Frequently Asked Questions about Sheila Tonini

What company does Sheila Tonini work for?

Sheila Tonini works for Audiotext Transcrição De Áudio Em Texto

What is Sheila Tonini's role at the current company?

Sheila Tonini's current role is Bilingual English/Portuguese Customer Service Representative.

What schools did Sheila Tonini attend?

Sheila Tonini attended Universidade De Caxias Do Sul, University Of Maryland College Park.

What are some of Sheila Tonini's interests?

Sheila Tonini has interest in Viagens, Literatura, Fotografia, Música, Esportes, Cinema.

What skills is Sheila Tonini known for?

Sheila Tonini has skills like Management, Sales, Purchasing, Customer Service, English, Erp, Sap, Planejamento Empresarial.

Who are Sheila Tonini's colleagues?

Sheila Tonini's colleagues are Geisa Cruz, Jennifer Andrade, Isadora Oliveira Alves, Eduardo Yamane, Érika Reis, Jonathan Leão, Flávia Perez.

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