Sheila Williams

Sheila Williams Email and Phone Number

Financial Services Operations/Team Manager
Sheila Williams's Location
Newport, Wales, United Kingdom, United Kingdom
Sheila Williams's Contact Details

Sheila Williams work email

Sheila Williams personal email

n/a
About Sheila Williams

Several years experience in financial services, including retail banking, pensions, car finance and utilities. Various management roles undertaken my career as a permanent colleague with Lloyds Banking Group followed by several years as a interim contractor. Roles in Change and Operations throughout both with in-depth experience in set up, mergers, integrations, transformations and divestment.Open to interim and permanent opportunities so please reach out if you'd like to find out about my experience and potential suitability to roles you're recruiting for.

Sheila Williams's Current Company Details

Financial Services Operations/Team Manager
Sheila Williams Work Experience Details
  • Sms Williams Ltd - Management Consultant
    Director
    Sms Williams Ltd - Management Consultant Jan 2015 - Dec 2023
    Bassaleg, Newport, United Kingdom
    ContractsDiligenta/Phoenix Group (Pension Complaints Team Manager)FOS (Retail Banking Complaints Investigator)LLoyds Banking Group x 2 (TSB Divestment Events Team - Business Analyst and PPI winddown -Team Manager) Clydesdale Bank (S166 remediation Programme - Operations Manager)Dwr Cymru Welsh Water (Transformation Programme) - Complaints Team Manager) Deloitte/Prudential PLC (S166 Complaints Remediation Programme - Operations Manager) MotoNovo Finance (Integration of Aldermore Bank and Moto Novo Car Finance- Business Analyst)
  • Barclays
    Team Manager
    Barclays Jan 2013 - Feb 2015
    Cardiff, Wales, United Kingdom
    Complaints Team Manager
    View
  • Lloyds Banking Group
    Various Roles Direct Channels - Operations And Project Manager
    Lloyds Banking Group Aug 1993 - Jul 2012
    Newport/Bristol Uk
    Various roles ranging from front line to more strategic roles in Retail Banking division. Roles include Senior Team ManagerOperations ManagerProject ManagerClient Relationship ManagerTeam ManagerCustomer Retention Manager
    View

Sheila Williams Skills

Retail Banking Stakeholder Management Banking Operational Risk Financial Risk Project Delivery Relationship Management Operational Risk Management Risk Management Credit Cards Change Programmes Financial Services Business Transformation Commercial Banking Customer Experience Training Delivery Internet Banking Call Center Business Analysis Hr Transformation Payments Team Management Performance Management Contact Centers Operations Management Analysis Building Relationships Lean Thinking Kyc Strategy Team Leadership Swift Payments Prince2 Business Process Improvement Management Cross Selling Business Strategy Customer Satisfaction Change Management Resource Management Aml Call Centers Service Delivery Project Management Outsourcing Customer Retention Culture Change Savings Governance Consumer Lending

Frequently Asked Questions about Sheila Williams

What is Sheila Williams's role at the current company?

Sheila Williams's current role is Financial Services Operations/Team Manager.

What is Sheila Williams's email address?

Sheila Williams's email address is sh****@****oup.com

What skills is Sheila Williams known for?

Sheila Williams has skills like Retail Banking, Stakeholder Management, Banking, Operational Risk, Financial Risk, Project Delivery, Relationship Management, Operational Risk Management, Risk Management, Credit Cards, Change Programmes, Financial Services.

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