Sheila Bocz Email & Phone Number

Greater Atlanta Area

Release Manager, Q2 Solutions, Marietta, Ga Plans and coordinates all release management activities for the Lab of the Future (LTMS) project teams internal and external to complete the development of the new LTMS product. Communicates with all integrated systems teams through weekly meetings and status updates. Collaborates with project team to ensure timely delivery and quality of all project deliverables.  Inform senior management team of status updates and risk migration plans. Directs the Business Development, Professional Services, Data Management, and Engineering teams regarding upcoming deliverables, schedules, and milestones. Track project retrospectives, release schedule updates, and risks working with project managers, database teams, Cloud Ops, and management. Support developers and testers in DevOps training and implementation. Define, train, and continually improve workflow / processes across the Data Management and Engineering teams. Responsible for timelines and deliverables that match project objectives. Recommends course of action regarding project issues/concerns, implement compliance-based plans, then escalate risks and issues to senior IT management as necessary. Set and comply with Q2 Solutions IT Project Management Methodology (ITPMM) and client trail audit regulations.

 Managing software change and release teams for a global insurance and reinsurance company with more than 100 offices on 6 continents. Incorporating diversity to strive for a better delivery process. Leading company-wide / off shore resources / matrix-management teams including infrastructure, DEVOPS, QA, and Product Management in delivering creative business solutions through all aspects of the lifecycle process. Managing multiple projects through scope, planning, development, support. Coordinate and lead all engineering and product support teams with SCRUM escalations for all Sprints providing complex solution guidance. Establishing corporate standards for successful management of applications through SDLC processes within Change Control, CMDB, and Release Management. Collaborating within all IT groups to accomplish repeatable processes minimizing production defects.  Managing global applications at high standards to increase understanding of operating module benefits and purpose. Challenging Business, IT, and Delivery with innovative ideas to succeed in delivering outstanding applications in a timely manner while continuously measuring and monitoring risk and progress.  Participating in organizational IT policy and procedure standards reviews during internal and external SOX /ISO audits. Concentrating on risk management, control, and governance process.  Facilitating migrating projects for application development and support teams to unified corporate global software configuration processes. Projects are tailored as needed, following the corporate ITIL guidelines for both Agile (SCRUM) and Waterfall methodologies. Corporate tools include Bamboo, Subversion, CruiseControl, Jira and Microsoft Team Foundation (TFS) for 3rd party tools (including Guidewire Insurance Suites, ConceptOne) as well as company developed software.

Atlanta, Ga

formally ZC Sterling, Inc.; formally Sterling National Corp.; formally QBE FIRSTHeld multiple roles and responsibilities / achieved career advancement as the company grew from a startup company to a multi-million dollar company. More details on resume. Instructed application development, quality assurance and configuration/release teams on specific responsibilities for new product development, client implementations, and maintenance. Ensure teams adhered to project-specific Waterfall and Agile (SCRUM) SDLC methodologies. Supported internal and external client-facing web portal applications with backend batch processing systems. The 600+ hosted applications run on clustered WINTEL and LINUX servers using Oracle 11G and SQL databases. Home-grown applications were written in classic ASP, ASP.NET, JAVA, C#, XML, Delphi, PL/SQL and Web services. Supported and managed third-party products including of Business Objects Business Intelligence (BI), Global 360 Workflow, Pervasive ETL, Dimensions CM Process Control, TOAD SQL/HTML queries, Code1 Address Standardization, and Connect:Direct File Transfers. Managed portions of the IT operating budget and capital expenditure budget for technical purchases. Responsible for creation, forecasting and monitoring of budget. Annual bonus was tied to budgetary performance. Promoted cross-team “customer first” attitude to ensure exceptional customer service while exceeding SLAs. Hired, mentored, developed and coached high performance technical teams.