Sheila Close Email & Phone Number

Portland, Oregon Area

Provide executive consulting and coaching to help companies achieve their goals, satisfy their customers and deliver optimal business results. Focus on strategy, people, processes and technology to improve overall execution and business results. Partner with clients to help them - • Define strategy and effective roadmaps to achieve business goals.• Conduct capability assessments and organizational designs.• Mentor and coach leaders through challenges and success strategies.• Design and implement effective prioritization and governance structures.• Plan and oversee large-scale programs and technology implementations.• Manage change effectively to improve initiative execution.Specific client engagements and results include:- NEIL KELLY (Design-Build Remodeling) 1. IT capability assessment, organization design, and IT leader recruitment2. Strategic planning, IT Prioritization & Steering, and HR software selection3. Business modeling, process improvement, and skills coaching4. Business team coaching - team dynamics, process streamlining and actions roadmapSTANDARD INSURANCE COMPANY 1. Strategic planning facilitation and outcomes for senior business executive.2. Strategy, portfolio and PMO review, with recommendations and action plan.3. Organization assessment (structure, capabilities, efficiency) and action roadmap.MANUFACTURING COMPANYCoached technology leader in topics including leadership, strategy, prioritization, budget, resourcing and successful execution.

Portland, Oregon Area

Provide executive consulting to help companies achieve their visions, satisfy their customers and deliver optimal business results including profits. Specific engagements and results include:-MAJOR INSURANCE COMPANY. Completed an assessment of major strategic program, recommended corrective actions, and led business and IT executives in solution execution: 1. Simplified program structure with enhanced business/technology leadership.2. Mobilized a top-talent program team in new collaborative team workspace environment.3. Improved program management rigor with integrated plan/schedule and reporting.4. Provided tools to improve customer focus, decision-making, and effective risk managementMENTOR GRAPHICS. Completed an assessment of IT project delivery capabilities and recommended actions in people, process, culture and technology to improve performance. 1. Designed a more effective and customer-focused organization structure and role definition.2. Designed and led implementation of Business/IT Governance and Portfolio Management, resulting in visibility, engagement and accountability across IT and business leadership.INTEGRA TELECOM. Successfully led assignments for executive team in three key areas:1. Completed customer service audit, corrective actions and oversight of key project. Improved key customer confidence, resulting in future business growth.2. Provided Process / Lean Six Sigma strategy, roadmap, methodology, and organization design.3. Developed Enterprise Prioritization and Governance capability to focus on key objectives

Portland, Oregon Area

Provides strategic business and IT consulting services across a variety of industries.

Portland, Oregon

Responsible for delivery of IT Services to 37,000 internal customers and several thousand online students and families. IT Services include Business Process Design, Enterprise Architecture, Applications Development, Business Intelligence, Infrastructure Services, Telecommunications and Service Desk. We work with business leaders and education and child care professionals to help them use innovative technology solutions to improve the way they work and learn.

Boise Id And Minneapolis Mn

Responsible for delivery of IT Application Services to 200,000 internal customers. Led a team of 1,100 IT professionals in US/India to deliver business solutions and services to 1,600 company locations and a range of independent retailers. Established and led IT Governance Council and created business applications strategic plan.

Boise, Idaho

Delivered Application Services to 240,000 customers across 2,400 stores including brands Albertsons, Jewel-Osco, Acme, Sav-On and Shaws. Led a team providing Applications development/support, Account Mgt, Proect Mgt, Business Process Design, Enterprise Architecture and Data Warehousing. Led successful separation of Albertsons systems and information for sale of company to 3 buyers (Supervalu, CVS and Cerberus). Established and chaired IT Governance Council of Business/IT Executives. Developed and implemented IT Strategic Roadmap.

Boston Area

Glasgow, Scotland