Sheila Dickerson Email & Phone Number

United States

Confer with customers by telephone to provide information about products or services, take or enter orders, or obtain details of complaints.Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.Check to ensure that appropriate changes were made to resolve customers' problems.Determine charges for services requested, collect payments, process returns.Refer unresolved customer grievances to designated departments for further investigation.Solicit sales of new or additional services or products.

Ann Arbor, Mi

Monitors patient condition by observing physical and mental condition, intake and output, bathing and exercise. Supports patients by providing ambulation assistance, housekeeping and laundry services; shopping for food, pharmacy and other household requirements; preparing and serving meals and snacks; running errands. Provide transportation and assistance to medical appointments.

Pinckney, Mi

Provide and assist physicians with timely patient flow. Administer injections, medications, immunizations and venipuncture. Set up for sterile in office procedures. Phone triage, patient and pharmacy call backs. Obtaining prior authorizations from insurance companies. Entering all patient information, medications, plan of care, correspondence, and labs into computer charting software. Also responsible for regularly attending meetings and keeping office up to date on infection control rules and procedures. Received recognition for Professional Demeanor, Problem Solving, and Customer Service

14650 E. Old Us 12. #302 Chelsea, Mi 48118

Clinical and Clerical duties including office opening and closing procedures. Scheduling appointments and corresponding with the hospital for operative procedures, obtaining authorizations from insurance companies and data entry. All aspects of patient check in and check out procedures. Including obtaining patient balances for copay's and deductibles. Patient education. Pre and post-operative wound care and suture removal. Inventory control and stocking rooms.

Dexter, Mi

Wide variety of Clinical and Clerical Medical Assistant duties, including but not limited to,All aspects of patient care, keeping timely patient flow, assisting physicians with sterile procedures and obtaining lab specimens. Obtaining and charting patient vitals and pertinent information using multiple computer software modules. Scheduling and answering phones, patient triage, phoning prescriptions, processing insurance referrals, obtaining authorizations from insurance companies. inventory control and stocking, sterile procedure set up and assist, injections, medication and immunization administration, venipuncture, lab and specimen processing, phoning and faxing prescriptions to pharmacies. Earned awards in Excellence and Outstanding Teamwork as well as commendations from patients