Sheila H. Email & Phone Number

Greater Chicago Area

Greater Chicago Area

Slalom provides business and technology consulting services to enterprise companies across the US, UK, and Canada.* Managed, advocated for and supported a team of Salesforce consultants* Served as engagement lead and solution owner on CRM-related projects across a wide-variety of industries including health care services, financial services, real estate, hospitality, high-tech, transportation and non-profit.* Actively participated in business development activities, including… Show more Slalom provides business and technology consulting services to enterprise companies across the US, UK, and Canada.* Managed, advocated for and supported a team of Salesforce consultants* Served as engagement lead and solution owner on CRM-related projects across a wide-variety of industries including health care services, financial services, real estate, hospitality, high-tech, transportation and non-profit.* Actively participated in business development activities, including discovery meetings and RFP responses.* Worked closely with clients to develop and deliver aggressive, yet achievable roadmaps and project plans. Show less

Chicago

Sonoma Partners provides technology and business process consulting services to enterprise and mid-sized companies.* Led ISV product development project focused on upgrading key features to work with CRM 2011.* Led major CRM upgrade and redesign for large financial institution.* Managed a team of consultants, developers and quality assurance analysts.* Configured and customized Microsoft CRM according to business requirements and functional specifications.

Assisted in the migration and implementation of product information into a SaaS CRM/eCommerce Platform.* Quickly ramped up on Netsuite CRM/eCommerce Platform.* Conducted content inventory and analysis.* Provided content display recommendations.* Tested initial content uploads for quality assurance.* Authored training documents for content upload.

DesignKitchen is a digital interaction design agency and a division of Wunderman Worldwide, a WPP company.* Developed strategic channel partner recommendation for large mobile phone manufacturer. * Delivered strategic recommendation and business case for website redesign of major utility holding company.* Translated information architecture and wireframes into requirements and specification for B2B furniture manufacturer’s website redesign.

SAVO is a product company and creator of SAVO, a SaaS sales content management and sales enablement platform.* Established sound product management practices within SAVO’s burgeoning product management team.* Developed market-driven product roadmap informed by customer input, market trends and release capacity.* Collaborated with management, designers, developers and QA to ensure common understanding of user needs and product requirements within an agile development… Show more SAVO is a product company and creator of SAVO, a SaaS sales content management and sales enablement platform.* Established sound product management practices within SAVO’s burgeoning product management team.* Developed market-driven product roadmap informed by customer input, market trends and release capacity.* Collaborated with management, designers, developers and QA to ensure common understanding of user needs and product requirements within an agile development environment.* Advocated for end-users, working with designers and developers to resolve issues. Show less

* Conducted competitive audits and other types of market research for Fortune 500 clients.* Worked with clients and graphic designers to create effective messaging and sales collateral.* Acted as the primary liaison between clients and other SAVO team members.* Created and conducted in-depth software product training sessions (online and on-site formats) for new and existing client.* Created solution implementation, roll-out and maintenance plans to ensure customer success.

Bachelor Of Arts - Ba, English Literature

Relevant Coursework: Advertising, Marketing Management, Direct Marketing and Social Psychology.

Master Of Science - Ms, Business Information Technology

Relevant Coursework: Software and Systems Project Management, Systems Analysis and Design, Management of Information Technology.

Education record