Slalom provides business and technology consulting services to enterprise companies across the US, UK, and Canada.* Managed, advocated for and supported a team of Salesforce consultants* Served as engagement lead and solution owner on CRM-related projects across a wide-variety of industries including health care services, financial services, real estate, hospitality, high-tech, transportation and non-profit.* Actively participated in business development activities, including… Show more Slalom provides business and technology consulting services to enterprise companies across the US, UK, and Canada.* Managed, advocated for and supported a team of Salesforce consultants* Served as engagement lead and solution owner on CRM-related projects across a wide-variety of industries including health care services, financial services, real estate, hospitality, high-tech, transportation and non-profit.* Actively participated in business development activities, including discovery meetings and RFP responses.* Worked closely with clients to develop and deliver aggressive, yet achievable roadmaps and project plans. Show less

Sonoma Partners provides technology and business process consulting services to enterprise and mid-sized companies.* Led ISV product development project focused on upgrading key features to work with CRM 2011.* Led major CRM upgrade and redesign for large financial institution.* Managed a team of consultants, developers and quality assurance analysts.* Configured and customized Microsoft CRM according to business requirements and functional specifications.

Assisted in the migration and implementation of product information into a SaaS CRM/eCommerce Platform.* Quickly ramped up on Netsuite CRM/eCommerce Platform.* Conducted content inventory and analysis.* Provided content display recommendations.* Tested initial content uploads for quality assurance.* Authored training documents for content upload.

DesignKitchen is a digital interaction design agency and a division of Wunderman Worldwide, a WPP company.* Developed strategic channel partner recommendation for large mobile phone manufacturer. * Delivered strategic recommendation and business case for website redesign of major utility holding company.* Translated information architecture and wireframes into requirements and specification for B2B furniture manufacturer’s website redesign.

SAVO is a product company and creator of SAVO, a SaaS sales content management and sales enablement platform.* Established sound product management practices within SAVO’s burgeoning product management team.* Developed market-driven product roadmap informed by customer input, market trends and release capacity.* Collaborated with management, designers, developers and QA to ensure common understanding of user needs and product requirements within an agile development… Show more SAVO is a product company and creator of SAVO, a SaaS sales content management and sales enablement platform.* Established sound product management practices within SAVO’s burgeoning product management team.* Developed market-driven product roadmap informed by customer input, market trends and release capacity.* Collaborated with management, designers, developers and QA to ensure common understanding of user needs and product requirements within an agile development environment.* Advocated for end-users, working with designers and developers to resolve issues. Show less

* Conducted competitive audits and other types of market research for Fortune 500 clients.* Worked with clients and graphic designers to create effective messaging and sales collateral.* Acted as the primary liaison between clients and other SAVO team members.* Created and conducted in-depth software product training sessions (online and on-site formats) for new and existing client.* Created solution implementation, roll-out and maintenance plans to ensure customer success.