Telesales business developer leading a team of four in growing the business, acquisition of target market clients, meeting targets and developing relationships with stakeholders. My key support functions to the business is developing futuristic strategies for budgets, business expansion, team capacity building and effective communication of product issues to ensure ROI for all clients.-Drives telesales for education system software that has increased workflow efficiency for real-time transactions in schools.-Maintains client relationships and accounts ensuring the daily functionality of the software and troubleshoots product issues.-Spearheads telesales projects within budget and ahead of deadlines ensuring market penetration and product knowledge across various regions.-Works with software developers to resolve product support issues and upgrade software.-Supports development of company budgets, revenue generating streams, sales strategies, and target markets forecast.-Oversees a cross-sectional team of business development executives, including workflow planning, setting targets, performance appraisals and reviews.-Develops and supports weekly planning for all teams.-Attend events on behalf of the company i.e conferences and trainings.-Spearheads organization of events, inviting key stakeholders, logistics and event execution.

Worked in a team to support communications activities across digital media platforms and publications streams. My key support functions were developing language sensitive communication targeting various audiences.-Developed, wrote and edited marketing and communications materials, including press releases, blog posts and social media content.-Promoted communications and marketing materials through appropriate social channels.-Tracked analytics and created reports detailing successes and failures of communications campaigns-Aligned all communications and marketing material with brand standards.-Created digital storage for digital media archives including photos and videos.-Collaborated with communications teams to conceptualize and implement communications strategies and campaigns.-Responded to media inquiries and perform media outreach to achieve brand placement in publications.-Developed escalation protocols for managing communication crises.