Sheila Karunia Dewi Email & Phone Number

Jakarta, Indonesia

• Products being handled:
• Fund In: Top Up and Card
• Fund Out: Money Transfer, Request Money, and DANA Kaget

Jakarta, Indonesia

• DANA UX Research Team is a part of the User Experience & Design Department, which positioned as a valuable partner to both product and business teams. The focus revolves around conducting research to craft seamless and.
• App Experience: Homepage, DANA Wallet, Registration, Login, Profile, and Delete Account
• Identity & Support: DANA Premium (KYC), DIANA (DANA Chatbot), and Issue Resolution
• Security & Verification: DANA Protection, Security Center, and Verification MethodResponsibilities:
• Manage the end-to-end research process in the Core App Tribe to provide product insights and support business strategy.
• Collaborate closely with Product Managers, Product Designers, and UX Writers to shape product features and enhancements.

Jakarta, Indonesia

Jakarta, Indonesia

• GoPay Research Team (under GoTo Financial) collaborates with various departments within the organization and is mainly focused in providing user insight across the entire payment ecosystem to generate product.
• Assisted the end-to-end research process related to Money Management.
• Collaborated with cross-functional teams to identify research goals, design studies, and execute research methodologies including, but not limited to Usability Testing, In-Depth Interview, Card Sorting, and Forum Group.
• Translated user feedback into actionable insights to prioritize product improvements, while also communicating user needs and behaviors.
• Worked closely with Product Designers, Interaction Designers, UX Writers, and Product Managers to refine user interfaces based on research findings and create more delightful experiences for users.
• Conducted competitive analysis to help design decisions and ensure that products were on the cutting edge of industry trends.

Semarang, Indonesia

• Work Design Engineering & Ergonomics Laboratory (RSKE) is a Laboratory at Industrial Engineering Department, Diponegoro University which focuses on research, development, planning, and analysis regarding ergonomics and.
• Facilitated laboratory practices for Human Engineering, Occupational Health, and Product Design, imparted knowledge and guidance to students on ergonomic topics, and ensured compliance with laboratory protocols and.
• Developed and documented standard operating procedures to enhance research quality and consistency in evaluating work reports.
• Helped to implement research on human factors and ergonomics, utilizing data collection and analysis to study workplace safety, biomechanics, and human performance.
• Coordinated and supervised other laboratory assistants in conducting Product Design & Experience research, with a focus on Anthropometry.

Bachelor Of Engineering - Be, Industrial Engineering

Activities and Societies: 2019 | Student Executive Board of Engineering (BEM FT) 2019-2020 | Industrial Engineering Student Association.

Natural Sciences

Activities and Societies: 2015-2016 | Student Council