Vice President, Marketing And E-Commerce
Oakdale, Mn, Us
Executive overseeing all aspects of omni-channel marketing and e-commerce at this top 50 home furnishings retailer who sells furniture, decor, and mattress in 12 states with 125 stores, under a corporate and franchise model. Lead all sales event and promotion creation, advertising, branding, web strategy and operations.-Created and completed a transformation to consumer-centric, digital-first, content-led, full-funnel marketing aligned with the (long) customer journey. Achieved with adding performance digital, segmentation marketing, and a suite of new programs and technologies, while re-shaping team capabilities and talent.-Explosive ecommerce growth over 500%, and more than doubled unique visitors to the website.-Added growth drivers affiliate marketing, influencer marketing, content marketing, and artificial intelligence that created millions in incremental revenue.-Led customer segmentation identification, and then pivoted the customer base in two years through targeted strategies across digital and CTV. Achieved by adding incremental consumers quickly, not by alienating the current base. -Identified corporate barriers to growth and helped develop the multi-year plans to fix them.-Modernized the marketing mix, aligning to new consumer targets and marketing best practices.-Created and executed a full brand refresh, modernizing the look and feel of the brand. -Created new sales events to modernize, change perceptions, and attract new consumers.-Added new technologies to convert shoppers on the fence, to drive people into stores, to improve checkout conversion, to increase basket, and more.-Brought in first class resources in website integration, SEO, and digital. -Overhauled digital partners and tech stack. Created and implemented three year ecommerce roadmap.-Lead all creative as creative director: set new standards in design and direction in messaging, delivering consistent, cohesive, integrated creative.