Mts Through Six Sigma Blackbelt
SIX SIGMA BLACK BELT; 2000-2001 ASQ/Six Sigma Academy black belt trained.• Documented/improved existing processes, reducing error opportunities.• Authored/ maintained corporate web pages for policies and procedures.STAFF MTS; 1998-2000• Prepared REGULAR PowerPoint financial management/budget briefings for CIO and Chief Technology Officer, incorporating financial status information, as well as variance details and corrective actions.• Calculated and compared internal infrastructure costs to standard Information Services (IS) industry benchmarks, to generate Total Cost of Ownership (TCO). • Served as Vendor Liaison with Purchasing, to consolidate support contracts and set hardware and software standards to obtain the consistent reduction of TCO. • Advised on capital acquisition decisions, from both a fiscal and technical point of view. • Managed capital acquisition process, from justification through to procurement, cost allocations, bar coding and physical inventory tracking of assets. • Invented the Service Center acquisition process – standardized equipment, negotiated volume discounts, and tracked budgeted against actual. • Created service center budget model in Excel using the bottoms up approach; including labor records, fixed assets/leasing records, and expense records starting with basic services, and denoting specific costs for each service. MTS;1987-1998• Consolidated accounting for multiple service centers into a summary report for monthly briefings.• Acted as Technical Interpreter between IS staff and user community. • Co-architect/developer for Remedy Help Desk Call Tracking Software design and Implementation.• Represented corporation at National Conferences • Architected LAN for Strategic Systems Programs (SSP – USN) for Office Automation.