• Reviews all patient insurance information needed to complete the benefit verification process.• Triages cases with missing information to appropriate program associate.• Verifies patient specific benefits and precisely documents specifics for various payer plans including patient coverage, cost share, and access/provider options.• Identifies any restrictions and details on how to expedite patient access.• Could include documenting and initiating prior authorization process, claims appeals, etc.• Completes quality review of work as part of finalizing product.• Reports any reimbursement trends/delays to management.• Performs related duties and special projects as assigned.• Applies company policies and procedures to resolve a variety of issues.

In home, private duty care for one client.

Rehab center, working with ambulatory patients. ADL's, Range of Motion, and turn/repositioning.

Facility care for long term patients.