Sheila Santos Email & Phone Number

I am Latin America Business Intelligence and Sales Operations leader at Mercer. I have also led Marketing and CRM at multinational and national companies as AT&T Latin America, and Natura Cosmetics, Unimed and Interclínicas.I started in Marketing establishing strategies, branding positioning, campaigns, executing successful product launches and organizing international and national events.After leading marketing, I became Growth Leader implementing Customer Relationship Manager Strategies and training teams in in United States (Miami) and Latin America (Argentina, Brazil, Chile and Colombia).I chose a new challenge to grow by working on Sales Effectiveness and Business Intelligence being in charge of Sales cadence, CRM governance, conducting analysis for existing clients, competition, geo expansion, solution and industries providing insights to better leadership decisions.Combining my previous experience and the new challenges, I was able to become a better and more complete professional to help business and people grow in different markets.I am a member of SCIP Society of Competitors Intelligence Professionals – Global.I am a Blue Belt six sigma certificated – PMO.I am a business intelligence voluntary of EMIs – Market Intelligence Platform for emerging markets.I am a mentor of Cherie Blair Foundation – Global Institution that helps women entrepreneur.I am a member of Women Diversity Community in MMC - contributing to develop Women’s leadership and their professional rising.I am a Life and Career Coach working as a voluntary to help young professionals.I am in São Paulo, Brazil.Through my journey, I had the wonderful opportunity to work with diverse people, cultures and markets. It made me a globalized professional who stands for diversity, inclusion, equity and justice in society.I am a mother of a handsome teen; I love human development by holistic therapies, practice gym and stay in the nature.