Sheila Mccracken Email & Phone Number

• Collaborate with families, funeral homes, internal staff and contractors to facilitate interment services and monument installations• Schedule appointments and conduct cemetery tours for customers to purchase available spaces• Inspect sites for interments and monument settings• Write sales orders and process payments; Maintain and update records in database and spreadsheets• Verify burial details; Research deed ownership; Provide information to the public• Demonstrate… Show more • Collaborate with families, funeral homes, internal staff and contractors to facilitate interment services and monument installations• Schedule appointments and conduct cemetery tours for customers to purchase available spaces• Inspect sites for interments and monument settings• Write sales orders and process payments; Maintain and update records in database and spreadsheets• Verify burial details; Research deed ownership; Provide information to the public• Demonstrate empathy while addressing concerns, providing high-quality customer care• Submit maintenance requests and issue work orders in MicroMain• Proofread TimeSheets. Ensure all 19 staff members' work time and leave codes are correct; Enter time for division in BANNER. Show less

• Managed and taught training workshops; Maintained registration list; Scheduled speakers; Prepared logistics• Coordinated hands-on training and follow-up evaluations for new staff• Tracked staff members' training progress on spreadsheets and in database• Interviewed applicants; Served on Candidate Committee, reviewing applications and approving new staff members• Organized and led overseas expeditions• Prepared proposals and trip budgets• Executed trips within budget;… Show more • Managed and taught training workshops; Maintained registration list; Scheduled speakers; Prepared logistics• Coordinated hands-on training and follow-up evaluations for new staff• Tracked staff members' training progress on spreadsheets and in database• Interviewed applicants; Served on Candidate Committee, reviewing applications and approving new staff members• Organized and led overseas expeditions• Prepared proposals and trip budgets• Executed trips within budget; Recorded receipts; Completed field cash and trip reports • Planned travel itineraries; Made domestic and international travel arrangements• Resolved issues as they arose• Composed compelling trip reports using PowerPoint and Keynote presentation software Show less

Austin, Texas Area

• Trained election workers; Provided technical and procedural assistance at polling sites• Arranged voting site; Set up equipment; Resolved problems; Opened and closed polls; Managed voting site; Filed documents• Greeted voters and directed them through voting process; Partnered with team, fostering positive work environment; Delegated duties

• Grew government account sets to 150% in printer sales and 102% overall attainment• Developed harmonious relationships with Account Executive, customers and resellers• Sold software licensing and peripherals to business customers• Promoted to business sales representative from home sales within eight months• Ranked within the top 20% in sales• Maintained superb relationships with vendors; Helped Dell win deals over competing resellers• Negotiated special pricing… Show more • Grew government account sets to 150% in printer sales and 102% overall attainment• Developed harmonious relationships with Account Executive, customers and resellers• Sold software licensing and peripherals to business customers• Promoted to business sales representative from home sales within eight months• Ranked within the top 20% in sales• Maintained superb relationships with vendors; Helped Dell win deals over competing resellers• Negotiated special pricing strategies for global, large, medium and small business accounts• Conducted training for sales teams, resulting in higher levels of efficiency and increased revenue Show less

Austin

• Acquired job orders by marketing to new companies and servicing client accounts• Interviewed candidates, matching them with company positions

Round Rock, Texas

Researched, prepared and presented educational material to studentsEstablished working relationships with parents to promote classroom involvementServed as Team Leader, organizing and facilitating team meetings

Bachelor Of Science In Education, Education With Minor In English

Education record