Sheila Williams work email
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Sheila Williams personal email
➥ As an accomplished non-profit professional with over 23 years of experience, I have consistently demonstrated my ability to utilize a process-driven, goal-oriented, and client-centered approach to achieve outstanding results.➥ In my current role as a program director at a non-profit organization, we support caregivers and their families through the challenges of caring for someone with Alzheimer's disease or dementia by providing services to reduce caregiver burnout and stress.➥ With the growing importance of digital healthcare, I have recognized the need to adapt and embrace new technologies to improve access to care and enhance the patient experience. As such, I am currently transitioning my expertise towards digital health and exploring innovative ways to leverage technology to drive positive change.Let's connect to discuss how I can help your organization navigate the changing healthcare landscape and achieve our shared goals.👉🏾Key Skills 👈🏾Program Management • Financial Management • Strategic Planning • Team Management • Relationship Builder • Executive Presence • Salesforce • Data Analysis • Grant Management • Fiscal and Regulatory Compliance • Program Expansion • Decision Maker • Transformational Leadership • Business Operations
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Flight AttendantDelta Air LinesJersey City, Nj, Us -
Program DirectorBayada Home Health Care May 2023 - PresentPennsauken Township, New Jersey, Us -
Program DirectorSunnyside Community Services Sep 2017 - May 2023Sunnyside, Ny, Us• Provide daily oversight of a caregiver support program, serving 1000+ clients annually with Alzheimer's and dementia, and delaying/preventing institutionalization.• Manage a team of 15 with a $1.75M budget ensuring compliance with all financial and grant reporting requirements, while building strong vendor relationships to provide additional support and services.• Developed and operationalized effective processes that improved program quality, experience, efficiency, and financial performance, resulting in a 66% increase in service delivery and staff productivity. • Collaborate cross-functionally to conceptualize, develop, and implement projects aimed at increasing client referrals and expanding program reach.• Integrated digital health tech to improve access and service efficiency, resulting in increased attendance for wellness activities, education workshops, and support group sessions by 22%, 34%, and 16% respectively. -
Associate Vice PresidentMeritan, Inc. Nov 2014 - Aug 2017Memphis, Tennessee, Us• Managed and supervised six programs overseeing 100+ employees serving individuals with physical and intellectual disabilities, victims of abuse and neglect, and those living with HIV/AIDS.• Spearheaded the evaluation of potential business opportunities and launched a successful home and community-based program in a new state, resulting in a 30% increase in revenue and a total budget of $2M within 12 months.• Demonstrated proficiency in effectively identifying and resolving payment issues, ensuring the accuracy of payments, and optimizing provider satisfaction within the scope of long-term care contracts.• Performed business operations such as budgeting, financial analysis, project management, and resource allocation, resulting in increased efficiency and profitability for the company.• Achieved a 15% increase in client base and elevated both employee and client satisfaction by implementing performance recognition awards and certification programs, resulting in a boost from 70% to 95% employee satisfaction and improved client satisfaction from Average to Excellent. -
Director Of Homemaker ServicesMeritan, Inc. Jul 2014 - Oct 2014Memphis, Tennessee, Us• Managed 50+ employees for 100% program compliance with state regulations and funding requirements, evidenced by annual audits.• Reduced staff turnover by 15% through effective recruitment, selection, and training processes. • Increased program funding by 15% through successful long-term management proposals, resulting in a $1.5M departmental budget. • Ensured 98% accuracy and timely submission of reports by analyzing and synthesizing complex data to comply with state and funder requirements. • Implemented formal onboarding and tuition assistance programs to improve employee retention.
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Associate Director Of Residential ServicesMeritan, Inc. Nov 2012 - Jun 2014Memphis, Tennessee, Us• Developed and implemented standardized online training program, resulting in 35% increase in employee productivity and 25% decrease in training time. • Acted as a strategic advisor to senior executives and liaison to front-line employees, leading to 15% increase in employee satisfaction and 20% improvement in program performance.• Assessed client referrals and achieved 95% client enrollment rate by selecting appropriate services.• Collaborated with families and other professionals to identify resources and improve community engagement, resulting in 30% increase in partnerships. • Contributed to quality improvement efforts by collecting data for the Quality Improvement Plan, leading to 30% improvement in program efficiency and cost savings.
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Administrative AssistantMeritan, Inc. Jan 2000 - Oct 2012Memphis, Tennessee, Us• Provided high-level administrative support to Senior Vice President and management team, resulting in efficient workflow and timely completion of deliverables. • Developed databases in Lotus Notes to streamline program management, reducing data retrieval time by 50% and improving accuracy.• Maintained statistical data for monthly reporting and reimbursement, resulting in a 92% reduction in data errors and timely reimbursement from funders. • Created and updated policy and procedure manuals, resulting in a 95% employee compliance rate with agency policies.• Produced marketing materials using Adobe and Printshop, resulting in a 20% increase in community outreach and program participation.
Sheila Williams Skills
Sheila Williams Education Details
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Belhaven UniversityLeadership -
Belhaven UniversityLeadership
Frequently Asked Questions about Sheila Williams
What company does Sheila Williams work for?
Sheila Williams works for Delta Air Lines
What is Sheila Williams's role at the current company?
Sheila Williams's current role is Flight Attendant.
What is Sheila Williams's email address?
Sheila Williams's email address is sw****@****sny.org
What schools did Sheila Williams attend?
Sheila Williams attended Belhaven University, Belhaven University.
What skills is Sheila Williams known for?
Sheila Williams has skills like Management, Strategic Planning, Leadership Development, Customer Service, Leadership, Grant Writing, Team Building, Microsoft Excel, Microsoft Office, Community Outreach, Fundraising, Recruiting.
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