Sheila O'Reilly Email and Phone Number
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I have 35 years of experience in customer-facing and logistics management within the publishing and bookselling industries. This has given me a deep understanding of customer needs and how to balance that with the commercial needs of companies. By building up the confidence of both management and staff, necessary changes are implemented to turn around a business and quickly see rewards, bottom-line improvements as well as industry awards.Specialties: • Continuous learning from customer experience to ensure that businesses are perfectly placed in today’s ever-changing worlds.• Have the ability to implement necessary changes for business to ensure best practice and continued financial success.• Have the ability to view an issue and lend the necessary analytic skills to resolve it.I owned Dulwich Books in South London for 12 years and it was voted London Independent Bookshop of the Year in 2012, 2013, and 2014, and in May 2014 was voted by the book industry as the best bookshop in the UK and IrelandIndustry Involvements:Judge British Book Awards Retail Categories 2023Judge European Prize for Literature 2023Judge British Book Awards Trade Categories 2022 Chair European Union Prize for Literature UK 2019Costa Biography judge.A judge of the Independent Bookshop Book of the Year award.I have been a member of the BMS Marketing Judging panel.The Bookseller Market & Publicity Panel discussion.Discussion Panel Society Young Publishers.Word of Mouth Judging Panel for Conville & Walsh.Debut Novel Discussion Panel at London Book Fair.Author HQ Discussion Panel at London Book Fair.Translated Fiction Panel at British Library October.Judge Harper Collins 200th Celebration 2017 Best Books PublishedJudge Nibbies Crime Novel of the Year 2017On the judging panel for the London Book Fair's International Bookstore of the Year 2016, 2017, 2018, 2019, 2020, 2021 & 2022Email: sheila@soreilly.comTwitter: @OReillyReads
The Booksellers Association
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Freelance Project Manager - Ba Learning Skills HubThe Booksellers Association Nov 2021 - PresentBA Learning will bring all current development resources together in one place, BA Learning Skills Hub, including the BA’s Practical Guides, recorded conference and events sessions, and work from the UCT Mentoring programme and other strands. The platform will also feature new content and resources, in a variety of formats, making the BA Learning Skills Hub the go-to place for learning and development tools for booksellers, with the BA working with a number of partners to develop and launch the project. As well as this online content, the BA will be funding the provision of a Bookshop Owners Coaching Programme, drawing on a successful pilot with Retail Trust in 2021. As the project manager for BA Learning I am working with focus groups of booksellers to develop the project, supported by Ed Peppitt, a professional content creator and publishing consultant. The learning platform for the BA Learning project will be provided by the Independent Publishers’ Guild (IPG) Skills Hub, in a collaboration between the BA and the IPG, with bookseller resources being hosted on the IPG’s tried and tested platform. -
Board MemberEuropean And International Booksellers Federation Sep 2020 - PresentBrussels, Brussels Region, BelgiumThe European and International Booksellers Federation represents national booksellers associations in the European Union and beyond. Our members in turn represent a variety of booksellers, including brick-and-mortar bookshops, online bookshops, independent bookshops, and chains. Through its member associations, we speak on behalf of more than 25,000 individual booksellers. -
Festival Director Dingle Literary FestivalDingle Literary Festival Nov 2019 - PresentDingle, County Kerry, IrelandThe vision of the festival is to create a place where literature, language and landscape converge, creating moments to share stories, connecting minds, and allowing magic to blossom. Our mission is to deliver a robust and enduring annual literary festival, incorporating both Irish and English language events on an equal footing, which elevate and celebrate the richness of Irish language and literature in contemporary life and encourage a vibrant, relevant literary community which supports both established and emerging writers. We want to spark discussion, foster innovation and collaboration in the arts and create a multigenerational community of readers and writers. Dingle might be on the far West coast of Ireland yet is famous around the world. The peninsula of Chorca Dhuibhne is steeped in literature. Our aim is to bring the best authors to the peninsula, host events that are engaging, fun, enjoyable for both the authors and the audience, champion books and inspire readers. In the three years that the festival has been running authors appearing have included Gabriel Byrne, Professor Luke O’Neill, Claire Keegan, Emma Dabiri and Doireann Ní Ghriófa, Brit Bennett, Abi Daré and Jennifer Nansubuga Makumbi and the President of Ireland, Michael D. Higgins.
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Managing DirectorO Reilly Mckay Associates Limited Mar 2002 - PresentCounty Dublin, IrelandLead consultant for retail industry clients.We completed a feasibility study for a new retail concept on behalf of entrepreneurs aiming to establish a premium brand in the UK.
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Non Executive DirectorBatch Ltd Jan 2016 - Present6 Bells Yard, London Wc2A 2JrBatch is a free invoice payment and data system developed by the Booksellers Association of the UK and Ireland to serve the book trade. Bookstores in the UK and overseas save time and money by paying all their suppliers with a single monthly payment per currency: sterling, euros or US dollars.Use Batch on the web or via Electronic Data Interchange (EDI).Our service to Suppliers helps publishers and distributors to reduce administrative tasks, giving them more time to help booksellers.Batch Returns lets booksellers submit online return requests and get authorisation from suppliers within hours. -
AdministratorKim Scott Walwyn Prize Oct 2016 - Dec 20186 Bell Yard, London Wc2A 2JrFounded in 2003, the Prize honours the life and career of Kim Scott Walwyn – who was Publishing Director at Oxford University Press and who died in 2002 – and celebrates exceptional women in publishing. It has now been awarded ten times, with the 2015 Prize going to Rebecca Lewis-Oakes, Editor at Puffin Books.The 2017 prize will take place on Wednesday 10th May. www.kimscottwalwyn.org
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Events ManagerVillage Books Dulwich Village Feb 2017 - Jul 20181D Calton Ave., London Se21 7DeVillage Books is a long-established, award-winning independent bookshop in the heart of Dulwich Village. The bookshopstarted life in the 1930’s as the Gallery Bookshop and Lending Library.Run by Hazel Broadfoot with our stalwart team of Tracey Kivland, Sophie Davidson, Hannah Swanwick and Sheila O’Reilly.The bookshop aims to combine great books with good service – and we love the challenge of tracking down a half-remembered title. We can’t stock every title that’s in print – but we’ve got a fast, efficient ordering service with many thousands of titles available for next day delivery. Call us by 5.00pm and you can collect your order before lunch the following day. We can also source out of print and American titles.We’ve got a busy programme of author events – in the last year we’ve welcomed novelists, historians, actors, famous cooks and children’s writers.Recent authors have included: Ruby Wax, Sir Max Hastings, Edmund de Waal, Mary Berry, Rick Stein, David Suchet, Yotam Ottolenghi and Michael Palin. Children’s events have featured: Derek Landy, Chris Riddell, Robin Stevens, Lauren Child, Michael Morpurgo, Michael Foreman and Morris Gleitzman”.
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Business ConsultantDulwich Books Mar 1999 - Sep 2016Dulwich, LondonDulwich Books is one of the UK's leading independent bookshops and along with our education arm, Dulwich Books Education, have been providing books to schools for over 35 years.In 2012, 2013 & 2014 Dulwich Books won independent bookshop of the year for the London region and in 2014 was voted the best independent bookshop in the UK & Ireland.In 2013 Dulwich Books achieve a year on year turnover increase of 21%.• Implemented the changes resulting in several nominations for independent bookshop of the year and winning the LBC Independent Bookshop of the Year Award.• Increased sales per square foot by undertaking a partial refurbishment of the bookshop sales area during a downturn.• 40% increase in net profit year on year by reviewing operating procedures and effectiveness.During this period, from 1999 to 2007 I also owned The Beckenham Bookshop where I implemented changes in working practice and a total refurbishment which resulted in an 87% increase in turnover. -
Marketing DirectorCelebrity Tennis Jan 2011 - Feb 2016Celebrity Tennis creates special events perfectly tailored to promote your organisation, company or club.We bring a fresh approach in tennis entertainment with our group of tennis legends and Wimbledon Champions.
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Customer Service ManagerSweet & Maxwell Sep 1997 - Mar 1999• Recruited to set up new customer service and call centre for order processing.• Lead the physical relocation project for the department after establishment.
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Customer Service ManagerHarcourt Brace (Academic Press) Feb 1985 - Apr 1997I joined in 1985 as a customer service assistant and following the merger of Academic Press and W.B. Saunders was promoted to Customer Service Manager.• Customer Service & Credit Control Manager.• Project Sponsor for major IT / business system implementation.• Lead the turnaround and restructure of the customer service department which resulted in the company being named in top three service department in our industry year after year.• Team leader for physical relocation of department. -
Customer Service Team MemberB & I Line (Now Irish Ferries) Apr 1977 - Feb 1984I worked in the customer service department of B&I line which at the time was Ireland's leading shipping company. • Team Leader for front facing customer service department.• Member of new booking system implementation team.• Official face of Irish Shipping at industry function for 1981.
Sheila O'Reilly Skills
Sheila O'Reilly Education Details
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Loreto College -
St Pius X School
Frequently Asked Questions about Sheila O'Reilly
What company does Sheila O'Reilly work for?
Sheila O'Reilly works for The Booksellers Association
What is Sheila O'Reilly's role at the current company?
Sheila O'Reilly's current role is Freelance Project Manager Booksellers Association Learning & Development Platform.
What is Sheila O'Reilly's email address?
Sheila O'Reilly's email address is sh****@****lly.com
What schools did Sheila O'Reilly attend?
Sheila O'Reilly attended Loreto College, St Pius X School.
What are some of Sheila O'Reilly's interests?
Sheila O'Reilly has interest in Holidays And Generally Enjoying Life.
What skills is Sheila O'Reilly known for?
Sheila O'Reilly has skills like Publishing, Management, Social Media Marketing, Public Relations, New Business Development, Editorial, Business Development.
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