Sheila Skelton, Msm. M.Ed.

Sheila Skelton, Msm. M.Ed. Email and Phone Number

Technical Project Manager - Genesis 10 @ University of Phoenix
Sheila Skelton, Msm. M.Ed.'s Location
Olathe, Kansas, United States, United States
Sheila Skelton, Msm. M.Ed.'s Contact Details

Sheila Skelton, Msm. M.Ed. work email

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About Sheila Skelton, Msm. M.Ed.

Results oriented IT professional with expertise in Project and Account Management. Major strengths include exceptional customer relationship skills and creating a collaborative environment. I am a self-motivated individual that pursues new professional challenges in order to expand my working knowledge and bring returns to my employer.Specialties: account management, billing, computer hardware, database administration, disaster recovery planning, documentation, help desk support, legal, macromedia director, microsoft access, microsoft exchange, process engineering, project management, quality, real estate, real time, reports, risk management, sarbanesoxley, supervisory skills, tax planning, upgrades,

Sheila Skelton, Msm. M.Ed.'s Current Company Details
University of Phoenix

University Of Phoenix

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Technical Project Manager - Genesis 10
Sheila Skelton, Msm. M.Ed. Work Experience Details
  • Genesis 10
    Technical Project Manager
    Genesis 10 Mar 2010 - Present
  • University Of Phoenix
    Online Instructor
    University Of Phoenix Oct 2009 - Present
    Adjunct online instructor.
  • Olathe And Blue Valley School Districts
    Substitute Teacher
    Olathe And Blue Valley School Districts Jan 2010 - Mar 2010
    kansas Licensed K-6 Elementary Educator
  • Sprint
    It Account/Project Manager
    Sprint Aug 1998 - Mar 2009
  • Sprint
    It Project Manager Ii
    Sprint Jan 2000 - Jan 2008
    Managed IT projects for internal business units including; legal, tax, risk management, and real estate.Ensured compliance of Sarbanes-Oxley - SOX audits by working with all managers under my director to review password compliance and other user rights. Facilitated the project pipeline process to enter projects into the approval phrase. This decreased wait time for each project approval by two business weeks per phase.Pipeline and project management reporting.Infrastructure and facilities relocation project management.
  • Sprint
    Technology Analyst
    Sprint Jan 1999 - Jan 2000
    Provided and researched IT solutions of business unit technology improvement.Determined areas for process improvement and reduced customer (helpdesk) response time. Created a Disaster Recovery Plan for the Sprint Publishing IT and coordinated drills for Disaster Recovery activation. This allows the IT department to rehearse and be prepared for an emergency.Analyzed feasibility of implementing new technologies for the business units. This provided saving by reducing duplicate applications and any unnecessary purchases.Reporting metrics for help desk management.
  • Sprint
    Business Analyst
    Sprint Jan 1998 - Jan 1999
    Maintained online Customer Billing and Local Exchange Carrier documentation and manualsMember of IT quality review team that approved all changes to the documentations and manuals. Published monthly changes to documentation online. This ensured all manuals were in compliance with new regulations.
  • Sprint-Nextel
    It Account Manager Ii
    Sprint-Nextel Jan 1998 - Jan 2009
    Managed internal business customer projects and identified IT roadmap opportunities.Implemented new Risk Management software (STARS) that provided daily updates to the risk management department and reduced claim reporting time to one business day.Partnered with external vendors and internal IT groups to ensure hardware and software upgrades and new implementations met IT standards.Wireless wholesale customer and account management.
  • Medical Research University And Medical Center
    Training Manager
    Medical Research University And Medical Center Jan 1996 - Jan 1998
    Information Training Supervisor to the physician staff medical staff.Security administrator for ID's to hospital staff to access patient databases. This ensured each person had proper access for his or her job functions.Collaborated with medical staff and Vendor Company to training all patient staff for new online patient charting system. UKMC was one of the first medical centers in the Metro area to implement online bedside patient charting. This system provided real time updates to the patient's conditions and was accessible to physician staff via remote access.
  • University Of Kansas Medical Center
    Training Manager
    University Of Kansas Medical Center Jan 1996 - Jan 1998

Sheila Skelton, Msm. M.Ed. Education Details

Frequently Asked Questions about Sheila Skelton, Msm. M.Ed.

What company does Sheila Skelton, Msm. M.Ed. work for?

Sheila Skelton, Msm. M.Ed. works for University Of Phoenix

What is Sheila Skelton, Msm. M.Ed.'s role at the current company?

Sheila Skelton, Msm. M.Ed.'s current role is Technical Project Manager - Genesis 10.

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What schools did Sheila Skelton, Msm. M.Ed. attend?

Sheila Skelton, Msm. M.Ed. attended Ottawa University, Baker University, Drury University, Missouri State University, Baker University, Drury University, George Washington School Of Business And Public Management, Missouri State.

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