Sheila Thomas

Sheila Thomas Email and Phone Number

Pre-Authorization Representative @ SimonMed Imaging
Phoenix, AZ, US
Sheila Thomas's Location
Phoenix, Arizona, United States, United States
About Sheila Thomas

My objective is to find my place in the business world and partner with an employer as part of a team, providing outstanding customer service that makes a difference in the lives of people. We all have the ability to affect the world around us and in doing so enhance our own happiness and prosperity. I offer a professional demeanor and appearance. In a business environment, these qualities are of the utmost importance in dealing with clients as well as co-workers. In me, you’ll discover a reliable, detail-oriented, and extremely hard-working associate, one who will serve as a model to encourage other staff members to demonstrate the same high standard of professionalism.In the near future I will be relocating to the Phoenix area. In the meantime I am seeking a remote position that will allow me to begin a new and exciting career for this new chapter in my life.

Sheila Thomas's Current Company Details
SimonMed Imaging

Simonmed Imaging

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Pre-Authorization Representative
Phoenix, AZ, US
Sheila Thomas Work Experience Details
  • Simonmed Imaging
    Pre-Authorization Representative
    Simonmed Imaging
    Phoenix, Az, Us
  • Uber Technologies Llc
    Customer Service Support Specialist
    Uber Technologies Llc Jul 2021 - Nov 2024
    Phoenix, Arizona, United States
    Maintain excellent interpersonal skills and professionalism while delivering best in class customer service; learn and master multiple systems (knowledge base and various contact management systems); communicate quickly and effectively to various levels internally at Uber and externally to users as needed; daily execution on crucial processes, ensuring 100% delivery week over week; support supply campaigns aimed at getting earners on the road; update and audit partner documentation.
  • Fairfax Radiology Centers
    Patient Services Coordinator
    Fairfax Radiology Centers Aug 2020 - Jul 2021
    Clinton, Maryland, United States
    Specialized in creating imaging DVDs utilizing PACS, uploading images from DVD from other facilities and providing reports utilizing MedInformatics to patients and requesting facilities. Made confirmation calls. Assisted with filling out patient information on mammogram history forms. Greeted patients, obtained and scanned referrals, managed S-Fax electronic fax program, registered patients, answered phones, assisted with front door COVID-19 screening.
  • Medbridge Healthcare, Llc / Ssa Division
    Patient Services Coordinator
    Medbridge Healthcare, Llc / Ssa Division Mar 2014 - May 2020
    Lanham, Md
    Worked efficiently processing referrals for sleep studies utilizing Proficient, an e-fax system and LabRetriever for electronic medical records. Used Meditech EMR system for patient registration and document management. Utilized a variety of websites to obtain insurance authorizations. Maintained 5 line phone system. Handled walk-in patient traffic. Worked closely with doctors' offices to obtain additional documentation. Periodically assisted in the Durable Medical Equipment (DME) division. Responsible for running reports in LabRetriever regarding work flow. Instrumental in updating office from paper charting to electronic medical records.
  • Prominent Washington Dc Law Firm
    Administrative Secretary
    Prominent Washington Dc Law Firm Jul 2005 - Jun 2013
    Provided administrative assistance to attorneys including word processing, typing and data entry. Provided assistance to paralegals including mass mailings. Routinely entered time for billing purposes. Assisted with mailings and FedEx shipments. Regularly created binders related to research, depositions, trials and filing systems. Frequently called upon to assist other secretaries and paralegals. Attended scheduled customer service training sessions as well as various other secretarial training programs.
  • Southern Maryland Hospital Center
    Placement Coordinator
    Southern Maryland Hospital Center Nov 2001 - Jul 2005
    Coordinate referrals to local nursing homes and rehab facilities for individuals not able to discharge to home. Monitor stay of nursing home residents ensuring that the proper steps have been followed to allow a smooth transition back to the nursing home upon discharge. Facilitate the discharge of patients needing ambulance transport. Research bills from ambulance companies to approve or deny specific transports the hospital is being billed for. Build a database to track nursing home residents status on pneumonia vaccination (core measure for JHACO). Prepare administrative reports, statements and rosters as requested by the Director.
  • Octel Voice Mail (Lucent/Avaya)
    Call Center Representative
    Octel Voice Mail (Lucent/Avaya) May 1997 - Dec 1999
    Carrollton,Texas
    Provided customer service and trouble shooting for 9 Octel voice mail products to a major phone company in a five state northern area of the United States. Assisted with several employee incentive drives, taught two training classes and numerous one-on-one training sessions with new hires. Named Employee of the Month twice.

Sheila Thomas Education Details

  • Kaplan University
    Kaplan University
    Legal Assistant/Paralegal

Frequently Asked Questions about Sheila Thomas

What company does Sheila Thomas work for?

Sheila Thomas works for Simonmed Imaging

What is Sheila Thomas's role at the current company?

Sheila Thomas's current role is Pre-Authorization Representative.

What schools did Sheila Thomas attend?

Sheila Thomas attended Kaplan University.

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