Sheila Vanderhorn Email & Phone Number

San Franciso Bay Area, Us

San Franciso Bay Area, Us

Redwood City, Ca, Us

Arlington, Virginia, Us

Collaborated with internal teams from sales, recruiting, HR, payroll, accounting and finance to facilitate front-to-back office systems integration between JobDiva to Bullhorn/BBO and Microsoft Dynamics GP/1Staff. Identified required data fields within both the ATS and AF systems, created customized fields, as required, and mapped one to the other to produce an automated full-file feed. Authored SOP technical documentation to manage workflow in an accurate and timely fashion. Managed final approval process for data flow to produce desired outcomes related to time capture, payroll, billing and production reporting.

Arlington, Virginia, Us

Develop process improvement and risk management strategies to increase productivity and eliminate redundancies in HR onboarding, employee file digitization and on-going employee maintenance procedures. Design functional assignments/timelines, flow charts and document workflow for HR team. Lead/mentor HR team to foster synergy between front-office and back-office work groups. Consult with external vendors to ensure service expectations for outsourced functions are achieved in benefits administration/open enrollment, general liability/workers compensation insurance, background/drug screening and applicant tracking support systems. Implement employee file management policy and protocol to meet government requirements for document retention and security/privacy regulations. Design job descriptions, pay equity structures, total comp/commission plans & IDPs for sales and recruiting teams. Liaison for outsourced IT services provider and SAAS applications. Supervisory responsibility for a remote HR team of administrators and coordinators.

Delivered solutions to support employer products and services, including applicant and new hire data capture, new client training, sales and marketing• Consulted with new clients to analyze hiring forecasts, recruiting strategies, application processes, on-boarding techniques and retention practices to create employment incentive program solutions structurally aligned to clients’ business trends• Created implementation packages customized for each client that included standard government and proprietary forms, communication templates and training strategies• Established timelines and communicated impending change to achieve adoption goals and meet deadlines using varied multi-media techniques that appeal to diverse audiences• Prepared content, facilitated registrations, hosted web and in-person events, prepared and distributed reports for product releases, prospect demos and training using Cisco GoToWebinar• Created appealing formats for quarterly newsletters, case studies and ad-hoc service bulletins in MS Publisher, providing a template for reuse by communications team, capitalizing on content reuse and driving audience to relevant content elsewhere• Working with IT consultants, revamped web-site, organizing content and creating a user-friendly, easy-to-navigate website, emphasizing continuity and consistent with brand, messaging and styles• Conducted alpha and beta user-acceptance, including destructive and non-destructive testing of new and improved applications, portals and websites

Atlanta, Georgia, Us

Manage resources and tools which define standard operating procedures and reporting mechanisms to ensure the optimal customer experience, measure delivery on the commitments, recognize and reward achievements. Champion the corporate commitment to organization delivery of Service Excellence by providing insightful measurement tools, identifying opportunities for improvement, supporting field resolution efforts, quantifying success, and rewarding performance. Analyze compliance data and showcase Service Excellence demonstrated by individuals and teams in newsletters on online profiles.

Atlanta, Georgia, Us

Delivers vision and leadership to direct training design services in support of corporate & field initiatives to promote the profitability and productivity of Spherion associates and programs, in such areas as systems and applications, field operations, enterprise learning and new hire development. Directs team of instructional designers and project managers in training initiatives and projects that involve several types of media, cross-functional cooperation, new models, conceptual approaches, and/or learning system solutions. Directs instructional design team on multiple concurrent projects and represents Training Resources during planning and staging meetings on start-up initiatives.

Atlanta, Georgia, Us

• Planned and executed conversion of decentralized, paper-based curriculum to alternative delivery systems, including e-learning and blended learning solutions• Established curriculum standards and methodologies to ensure high quality of deliverables• Implemented an LMS to track registration, support delivery and monitor results of training programs