• Investigate, evaluate, and negotiate liability claims while ensuring a positive customer experience• Licensed Claims adjuster for the state of Florida where I handle claims for the following states: GA, SC, NC, AL, VA

-Handle an average of 60 to 80 accounts monthly with services such as bill payment, upgrades, and new wireless activations- Execute critical operations tasks including store opening and closing procedures for a high-profile company store location- Perform peer mid selling duties for a talented team of 18 sales representatives in the absence of store management personnel- Ranked as the #1 employee district-wide in accessory revenue for the 4th quarter by successfully executing all… Show more -Handle an average of 60 to 80 accounts monthly with services such as bill payment, upgrades, and new wireless activations- Execute critical operations tasks including store opening and closing procedures for a high-profile company store location- Perform peer mid selling duties for a talented team of 18 sales representatives in the absence of store management personnel- Ranked as the #1 employee district-wide in accessory revenue for the 4th quarter by successfully executing all sales models- Attended a company leadership program, Women on the Way, which is a program exclusively for women to become leaders in the business- Engage in team-oriented staff development events on a weekly basis which enriches sales talent and offers work incentives- Collaborate with management team including Assistants, General Manager, and District Manager to relay vital information Show less

-Achieved Assistant Branch Manager after my first Assistant Manager interview vs the average 5-6 interviews only 2 months after my first promotion to Management Assistant.-Became Tri-branded with National/Alamo-Brought my Sales experience and expertise to help drive sales -Within my first 3 months helped move our Customer Service scores 5 points above corporate average

-Primary resource for building community in the Residence Halls-Assisted residents with personal and academic concerns-Knowledge and upholding of University Policy-Direct monthly meetings-Create programs for students to attend