May 2015 - January 2023PHILIPPINE NATIONAL BANKSales and Service Associate- Philippine National Bank is one of the country’s largest private universal banks. It provides a full range of banking and other financial services to its highly diverse clientele comprised of individual depositors, small and medium enterprises, domestic and international corporations, government institutions, and overseas Filipinos. Backed by over a century of stability and excellence.- Working closely with customers to determine their needs, answer their questions about our products and resolve customer complaints then recommend the right solutions to ensure maximum client satisfaction.-I am responsible for balancing branch totals, clearing, preparation and submission of reports and other related back office functions. -In-charge of account opening and other platform functions; deposit account servicing, processing of payments, receipts, and monetary transactions.-On top of my regular role, I Handled Digital Banking enrollments and maintenance and conducted video calls for Online Account Openings. I was also assigned to reply to various emails and answer phone calls.-Become one of the top sales performers in various Bank products. One of the top 10 referrers for Allianz Life Insurance for two consecutive years and awarded Top Sales producer for Credit Card year 2019 and awarded Second top for the year 2020-2022. I have been one of the best performers in terms of sales and operations, which gave me an outstanding rating for five years.