Sheilonda Phipps Email & Phone Number

• Serve as the first point of contact for all clients interest in vocational training center programs.• Develop and implement admission procedures to meet client and agency requirements. • Work with clients to complete all and eligibility documents.• Communicate and schedule initial client interviews between clients and Coordinators.• Lead and oversee all aspects of orientation.• Assess and discuss initial career interest of the client to ensure it aligns with certifications offered.• Optimize recruiting efforts.

Houston, Texas, United States

•Screens and interviews clients for admission into vocational training programs. •Manages a caseload of clients through long-term relationship. •Provides information in order to assist clients in building financial management skills. •Helps faciliate Work Readiness Week workshops and job fairs. •Aids clients in identifying personal employment/training goals, developing leadership skills, and planning career moves. •Assists clietns by identifying and providing viable employment leads, provide feedback on resumes/coverletters, and aid in preparation for job interviews. •Devleop plans of actions and provide tools, resources, and accountability to the client to help them meet their goals.

•Provide guidance and advice for clients experiencing a career transition.•Assists clients with career planning and personal development.•Help clients improve job searching skills through one-on-one coaching and digital products.

Houston, Texas Area

•Manages the system wide Police and Parking budgets and federal grants. •Oversee the purchasing of goods and services. •Enters, tracks, analyzes, and maintains a variety of data including documents, spreadsheets, budget reports, and databases. •Supervise, train, counsel, and coach staff. •Performs Human Resources functions for law enforcement personnel.

In charge of event management, communications, facility management, scheduling equipment, and supplies. Also, develop, maintain, and monitor budget expenditures for all Student Life funded areas. Coordinate the day to day operations of the Student Center including resolution of student behavioral concerns and supervision of student staff. Served as Sea Center Mentor, Summer Bridge Mentor, and Advisor for Urban Leaders of Tomorrow

Houston, Texas Area

Assisted in floor moves, merchandising, and display maintenance. Processed, monitored and replenished merchandise. Completed price changes within the department.

Houston, Texas Area

Contacted insurance companies concerning unpaid accounts receivables. Resolved any unusual denials, low payments, or request for information. Retrieved, reviewed, and analyzed explanation of benefits.

Houston, Texas Area

Supervised 8 medical billers. Created suggestions on how to improve billing procedures.Trained employees and participated in employee performance evaluations. Processed bill run and electronically submitted Medicaid claims. Met with insurance representatives to resolve denied claims.

Houston, Texas Area

Calculated, balanced, and batched daily deposits. Posted payments and processed refunds.Compiled mid-month and month-end reports.

Career Coaching Certification

Bba, Management, Cum Laude

Business Administration And Management, General