Saurabh S. Email & Phone Number

Chicago, Illinois, Us

An experienced industry sectory consultant with expertise in consulting Corporates, Ministries and Manufacturing Companies on strategy development, market entry, policies, incentives, due-diligence and investments across Industrial Machinery & Equipment Manufacturing, Energy, Construction, Aerospace and Industrial Services sector; Significant experience in manging C-suite clients across large scale strategic transformations, impacting ~$500Mn+ in topline across 50+ clients across Middle East, China, Germany, India and USA

Chicago, Illinois, Us

Brussels, Be

• Developed strategy to setup an aviation academy for Airports, Airlines & Aviation services, & Civil aviation authority for a GCC country• Restructured a ME country’s $80bn energy sector (Ministry of Energy, 4 oil & gas companies and 60+ subsidiaries) by developing ministries’ organization structure, governance mechanism, BU responsibilities, and their performance KPIs • Led customer experience strategy and implementation for a large ME telco (6 months), setting up managed service model, outsourcing strategy, new processes, digital initiatives and outsourcing model to reduce complaints resolution time by 40% and improving NPS by 4 pts. • Experienced in managing Customer Care/logistics operations products and customer service efficiency improvement, chat-bots, service level improvement, product launches, and workforce planning• Managed financial due diligence for a $3 bn media co.(sell side), assisting in its turnaround & investment memorandum for GCC entity

Seattle, Wa, Us

Led customer service (Digital and Devices) and logistics center operations, managing 300+ agents with P&L of $250k/month and accountable for end to end delivery of world-class customer experience for Amazon global markets

Houston, Texas, Us

Spearheaded implementation of $10m product – A ‘hi-tech’ tool to find oil & gas zones, resulting in $60m of production projects and deployment of 50 tools world-wideStrategized project’s cost, quality, and timeline and mitigated deployment risks for the first global roll out of the product successfully, thereby winning a $300m contract in Falkland Islands, ArgentinaLed 6 cross functional teams (Hardware, Software, Firmware, Sensor-Physics, Electrical, and Mechanical), managed budget and determined novel tradeoffs through benchmarking studies with competition effectivelyAwarded 'MVP - Most Valuable Personnel' for the project among 30 people in 2015

Directed 50+ oil exploration activities in Asia Pacific & Americas in ~6 years, generating revenues worth $200mManaged teams of 8 people across 35 nationalities, developing proficiency in conflict resolution and team evaluation Recognized for immaculate Health, Safety & Environment leadership - 0 Incidents in 6 years in oil field industry

Master Of Business Administration (M.B.A.), General Management, Operations, M&A, Financial Accounting And Analysis, And Marketing

B.Tech

10+2, Science With Computers

10Th, High School