Shekiva Young Email & Phone Number

United States

Answered the telephone in established manners and transfers calls in the most efficient means necessary.Followed established schedule procedures necessary to carry out functions to the Corporate Office.Maintained general petty cash and patient funds according to procedures, as well as monitors petty cash and other monies. Balanced all money every Friday and reports findings to Department Manager for review.Maintained all resident files in an accurate, easily retrievable manner. Vouched all Invoices, per established procedure, and sends to Corporate Accounts Payable office for processing.Took patient payments. Receipted money received. Assisted Business Office Manager in all tasks required.Keyed patient personal fund transactions into computer daily.Made family members and residents feel comfortable when discussing financial affairs, answering questions in a kind and professional manner.Assured that all materials and information needed and required by the Corporate Office are sent on a timely basis.Prepared outgoing mailSorted all incoming mail and forwards mail to Activities Department to distribute to family members.Performed other duties as assigned by any other department within the facility.Assisted new employees with signing tax forms, deduction cards, form I-9. Sent payroll file maintenance information for all hires, changes and terminations to Corporate Office. Distributed evaluation notices to Department Directors, compiles list of evaluations due and follows up to assure evaluations are completed timely. Filed Workers Compensation claims on a timely basis and keeps information regarding claims updated and current. Maintained all Unemployment Correspondence for the facility. Maintained and prepares payroll reports for processing per established procedures Maintained all employee files (active and inactive) in an accurate easily retrievable manner.

United States

Performed a variety of duties and responsibilities within PFS to include billing, and insurance follow-up. Meeting all standards and goals set at the beginning of each fiscal year.Functioned independently in a high volume, multi-task setting. Demonstrated knowledge and understanding of regulatory entities that impact patient accounts. Initiated prepared and typed correspondence. Displayed the ability to identify and interpret payment variances in expected reimbursement, ensuring accurate reimbursement from third party payers.Maintained courteous and cooperative working relationships with peers, patients and other medical center team members.Followed Standard Work to perform at the highest level of productivity and efficiency. Provided follow up and billing support as needed to Customer Service and other departments within the organization. Resolved all system edits expediently, to include but not limited to, work queues, reports, audits in Epic, LDA, FISS and the Claims Scrubber system.Resolved and rebilled insurance claim denials that are received under Billing Ownership for Medicare claims.Performed other related duties as required.

United States

Screen in-house patients and obtain the necessary information for patients that qualify for Medicaid. Responsible for 4 other Reps to ensure their duties were completed.Provide patients with information on various ways to resolve their account(s) with the organization.Complete financial assistance applications for patients that aren't able to pay their accounts.Complete various reports and tasks for director and manager of department.Served as a Super-User in creating/building the new hospital integrated computer system Paragon.