Shelagh Kelley, Mba Email & Phone Number

Beverly, Massachusetts, United States

• Manage six unique non-profit associations, including three plastic surgery societies, one cardiothoracic, one coronary, and one vascular surgery society.
• Lead a team of administrators, meeting managers, meeting coordinators, and interns in daily operations, ensuring the seamless functioning of the organization.
• Collaborate with society leaders to develop and implement strategic initiatives, resulting in increased member satisfaction.
• Oversee administrative & association… Show more
• Oversee administrative & association calendar deadlines; scheduling conference calls and meetings.
• Effectively organize 10-15 Board meetings with 20-30 attendees, as well as four to six annual meetings with 100-2000 attendees annually.

• Utilize event management software to track registrations, manage attendees, and generate reports for post-event analysis.
• Oversee on-site event management, including setup, registration, and troubleshooting to ensure a positive attendee experience.
• Evaluate event success through attendee feedback and post-event analysis, implementing improvements for future events.
• Assist in future meeting research including RFPs, site visits, space allotment, budget assessment, site… Show more
• Assist in future meeting research including RFPs, site visits, space allotment, budget assessment, site comparisons, reports, etc.
• Assist in developing industry trade show floors and finding companies that match the association/societies attendance.

Beverly, MA

Edgartown, MA

• Oversaw and managed four outlet operations in a fast paced a ’la cart and banquet environment within a year-round but heavily seasonal hotel.
• Directed and coordinated daily restaurant operations, overseeing a team of 20+ staff members depending on the season.
• Implemented staff training programs to ensure adherence to quality standards and improve overall service.
• Wrote daily shift reports outlining the events and revenue numbers and shared with those in the kitchen & front… Show more Oversaw and managed four outlet operations in a fast paced a ’la cart and banquet environment.
• Wrote daily shift reports outlining the events and revenue numbers and shared with those in the kitchen & front desk and to maintain open lines of communication regarding guest satisfaction.
• Worked with accounting to ensure payroll is done in a timely manner and FOH staff accurately received tips and hourly wages.

Foxboro, Massachusetts

• Review Banquet Event Orders (BEO’s) at the beginning of each shift to ensure room are set as contracted.
• Maintain high standards of safety and cleanliness in all areas of the Conference Center.
• Maintaining proper dining experience, delivering items, fulfilling customer needs, removing courses, replenishing utensils, & refilling glasses.
• Provide all group guests with a lasting experience of the stadium with intent for return business

Dedham, MA

• Successfully managed all aspects of front-of-house and back-of-house operations, ensuring a seamless and positive dining experience for guests.
• Completed function BEO’s in a timely manner for constant communication with the kitchen and client.
• Controlled event budgets optimizing resource allocation to meet financial targets.
• Oversaw a team of event staff, providing training and supervision to ensure seamless event execution.
• Developed and executed marketing initiatives… Show more
• Developed and executed marketing initiatives, including promotions and events, leading to an increase in customer traffic.

Andover, MA

• Sell products being promoted, and keep records of sales.
• Stock shelves with new products.
• Demonstrate and explain products, methods, or services in order to persuade customers to purchase products or utilize services.
• Monitored stock movement, to consider markdowns, promotions, etc.

Beverly, MA

• Led a team of 10 Resident Assistants (RAs) in providing a safe and inclusive living environment for 250 students.
• Assisted in the oversight of 3 residential buildings, managing day-to-day operations and addressing resident concerns.
• Developed and maintained positive relationships with residents through regular meetings, feedback sessions, and community-building initiatives.
• Conducted regular inspections of residential facilities to ensure safety, cleanliness, and adherence to… Show more
• Conducted regular inspections of residential facilities to ensure safety, cleanliness, and adherence to university policies.
• Conducted regular meetings with RAs to provide guidance, support, and training, resulting in a cohesive and well-functioning staff.

Beverly, MA

• Work within Traditional Housing for First Year Students.
• Create, plan, and implement educational, social, and recreational programs.
• Manage various administrative duties including maintenance requests, incident reports, and budget.
• Supervise 5 undergraduate Residence Assistants.

• Coordinated event services, including participant accommodation and transportation, facilities, catering, signage, displays, special needs requirements, printing and event security.
• Consulted with customers to determine objectives and requirements for events such as meetings, conferences, and conventions.
• Designed and implemented a monthly newsletter to attract past and potential clients.
• Implemented a more structured use of social media for marketing.

Master Of Business Administration (M.B.A.), Hospitality Administration/Management

Bachelor Of Science (B.S.), Hospitality Administration/Management