Shelbey Lukowicz Email & Phone Number

Smithfield, Ri

Banks and Credit Unions

Smithfield, Ri

As an AVP of Compliance for Navigant Credit Union, I report to the SVP, General Counsel & Chief Risk Officer with the development, implementation, oversight, and maintenance of a formal compliance risk management program (CMS) to ensure compliance with federal and state law requirements for the organization.Responsibilities include, but are not limited to:• Serves as a subject matter expert for regulatory compliance matters and provides guidance to all levels of organizational employees.• Participates in the new and updated products and services development process as a subject matter expert to ensure compliance with federal and state law requirements, including electronic delivery.• Developed and oversees the organization's exam and audit management program, as well as performs ongoing CMS related risk assessments that includes identifying and monitoring corrective action plans of any compliance deficiencies in reports of examination, audits, and self-identified observations.• Prepares compliance reporting and presentations for all levels of management needed on a weekly, monthly, and quarterly basis. • Facilitates compliance and risk management training for the organization.

Cranston, Rhode Island

• Designed and managed Technology and Operational Risk management programs, supporting GLBA, and SOX compliance.• Identified gaps in procedures & processes through risk analysis and communicated results to Management to help determine best approach to address identified gaps.• Facilitated and documented annual Business Services Risk and Control Self Assessments (RCSA) and quarterly risk profile reports for Business Services divisional process owners, which includes Regulatory Compliance.• Supported Business Services management with RCSA results and reporting for regulatory exams, definition of risk metrics and aggregate risk reporting.• Managed and supported the Business Services, Risk and Control (GRC) Framework - the foundation for risk management activities across Business Services Risk - including process ownership.• Facilitated risk management training for Business Services divisional colleagues.

Providence, Rhode Island Area

As a member of the Citizens Bank Regulatory Relations team, as a Sr. Regulatory Affairs Officer, I was responsible for overseeing regulatory relationships of: the Federal Reserve Bank of Boston (FRBB), Office of the Comptroller of the Currency (OCC), Federal Deposit Insurance Corporation (FDIC), the Consumer Financial Protection Bureau (CFPB) and the Department of Banking for the Commonwealth of Pennsylvania Department (DOB-PA).• Served as a role model of integrity and compliance within the organization.• Helped foster strong regulatory culture within the Bank. • Served as a contributing team player in an evolving regulatory relations environment, incorporating a positive and flexible approach.Primary Duties Included:• Provided oversight and strategic thought leadership to regulatory activities and interactions at Citizens Bank.• Developed strong working relationships with internal stakeholders and regulatory agencies.• Managed multiple complex regulatory priorities and assisted with departmental initiatives as needed.• Facilitated regulatory interactions with Bank management.• Assisted in preparation of management reporting and presentations for all levels of management and regulators as required.

Cranston, Rhode Island

• Provided advice and guidance to CFG business lines related to Information Security policies (Information Security, Physical Security, and Records Management).• Supported CFG internal projects and business lines with implementing Information Security policies (Information Security, Physical Security, and Records Management).

Providence, Rhode Island Area

• Provided privacy and data protection advice and guidance and partnered with CFG business lines and affiliates to establish sound privacy policies, procedures, practices and standards in compliance with applicable federal and state privacy laws, regulations, rules, and guidelines, while remaining committed to the organization’s strategic and financial goals. • Worked collaboratively with business lines’ risk management teams (DBURMs, SRMs and BURMs, etc.) to assist in developing and implementing solutions to improve their GLBA and data protection program. • Created and managed the annual Privacy Notice and took the lead in the annual Privacy Notice Mailing project. • Managed CFG’s customer incident response program (CIRP).• Updated the annual Privacy related training and created/performed on-site business line specified training.• Monitored, communicated and responded to new/updated legislation affecting the privacy framework of CFG.• Provided continued support to: Assurance, S&VM, Information Security, Coordination & Intelligence, BCP/DR, and Physical Security to ensure GLBA remediation is sustainable.

Warwick, Rhode Island

• Developed solutions and provided assistance for day-to-day and complex regulatory compliance issues within the Consumer Finance division. • Assigned subject matter expert for the division as the official Privacy/Information Security Officer and the Anti-Money Laundering Officer.• Strengthened the regulatory compliance program, as it relates to the assigned regualtions/rules/laws, to address the division's product and geographical growth as well as the division’s needs.• Supported Senior Management in working with internal auditors and external examiners during audits and examinations.• Ensured that new or amended regulations are implemented and assisted in the development and delivery of formalized regulatory communications.• Managed the division’s Regulatory Communications and Implementation program, upstream risk.