Shelbi Lawrence Email & Phone Number

- Plan, advertise, and execute resident events. - Handle marketing items, curb appeal, and social media. - Liaison between office staff/maintenance and residents. - Oversee leasing team and implement strategies to achieve goals. - Handle resident complaints, issues, and notices. - Provide excellent service to all residents, prospects and visitors to the community.- Received AMLI 's 2024 Austin region Customer Service Spotlight award.

- Planned, advertised, and executed resident events. - Handled marketing items, curb appeal, and social media. - Liaison between office staff/maintenance and residents. - Handled resident complaints, issues, and notices. - Provided excellent service to all residents, prospects and visitors to the community.- Generated over $1million in sales.

- Pursued and collected rent payments and accurately recorded remittances.- Investigated complaints, disturbances, and violations, and resolved problems following rules and regulations.- Drove community to continued operational success by proposing competitive pricing and value-add community enhancements.- Evaluated staff, volunteer, and community training programs.- Prepared and maintained records and reports, such as budgets, personnel records, and training manuals.- Generated over $2million in sales.- Received AMLI's 2020 Dallas region Assistant Manager of the Year Award.- Received AAGD 2021 Assistant Manager of the Year award.

- Successfully leased and maintained high occupancy rates.- Conducted thorough market research to identify target demographics and develop effective marketing strategies, resulting in increased community visibility and tenant interest.- Developed and maintained relationships with local businesses, residents, and community organizations.- Conducted community tours and effectively highlighted key features and amenities to potential residents, resulting in a high conversion rate of leads to signed leases.- Managed lease renewal process, proactively communicating with tenants to secure lease extensions and minimize vacancy rates.- Provided exceptional customer service by promptly addressing tenant inquiries, resolving maintenance issues, and fostering positive tenant relationships.- Utilized property management software to track and maintain accurate records of leasing activities, financial transactions, and tenant communications.- Stayed updated on local rental market trends, competitor analysis, and regulatory changes to adapt leasing strategies and optimize property performance.- Generated over $4 million in sales.