Shelby Hunter Email and Phone Number

As a Training & Policy Specialist I developed standardized global training material and lead the policy feedback and implementation team.I participated in train the trainer sessions to facilitate the creation of offices in countries like Poland and India, allowing for round the clock coverage of time sensitive work. During the Covid-19 pandemic as our work was moved to offsite, I restructured the training practices to allow for digital training.My work moved into experimental projects and myself and my team were directly responsible for assessing and fixing gaps in policy, and technical knowledge.

As a Technical Trainer I Taught proprietary GIS tools in a contract position for Google Maps. This work involved designing and implementing training methods for both new and current employees. In this role I learned the tools and workflows for 15+ teams and was responsible for the creation and upkeep of training material such as presentations, live and video demonstration, practice problems and testing/assessment.

As a Visual Data Specialist 1 I learned and operated proprietary GIS tools in a contract position for Google Maps. This work involved research, editing, and data cleaning for the live map.I modeled national parks, roads, and trails before specializing in public transit. Below is one of a few articles written about my work:https://billypenn.com/2019/04/16/finally-google-maps-adds-color-coded-transit-lines-in-philly/I worked in a variety of countries such as America, Germany, France, and the UK.

In this contract position I was responsible for new client onboarding and communication. My job involved correspondence via email, phone, and written letters.Major parts of the onboarding process involved research, gathering and sorting legal documentation, preparing case files and tracking those files and their progress over multiple months.

I worked as a Barista and Barista Trainer helping to onboard new employees and teach them how to make coffee and use the POS machines.