Shelby Stephens

Shelby Stephens Email and Phone Number

Operations Manager at Pluck Tea Inc. @ Pluck Tea Inc.
toronto, ontario, canada
Shelby Stephens's Location
Mississauga, Ontario, Canada, Canada
About Shelby Stephens

I am a highly motivated individual who enjoys new experiences!

Shelby Stephens's Current Company Details
Pluck Tea Inc.

Pluck Tea Inc.

View
Operations Manager at Pluck Tea Inc.
toronto, ontario, canada
Website:
pluckteas.com
Employees:
4
Shelby Stephens Work Experience Details
  • Pluck Tea Inc.
    Operations Manager
    Pluck Tea Inc. May 2019 - Present
    East York, Ontario, Canada
  • Sweet Jesus Ice Cream
    Operations Manager
    Sweet Jesus Ice Cream Dec 2018 - May 2019
    Markham, Ontario, Canada
    General·Achieve District quantitative objectives including: sales, labor, COGS and shrinkage expense management.·Conduct regular store visits including unannounced visits, complete the appropriate paperwork, and communicate the results to store personnel. Visit all stores in district on a regular basis.·Communicate all District issues, concerns, and needs to the appropriate Support Center personnel.·Respond to directives in an accurate and timely manner and ensure the same compliance from all stores in the District.·Responsible for maintaining operational excellence in each store.
  • Yogen Fruz
    Operations Manager
    Yogen Fruz Mar 2017 - May 2019
    Markham
    General·Achieve District quantitative objectives including: sales, labor, COGS and shrinkage expense management.·Conduct regular store visits including unannounced visits, complete the appropriate paperwork, and communicate the results to store personnel. Visit all stores in district on a regular basis.·Communicate all District issues, concerns, and needs to the appropriate Support Center personnel.·Respond to directives in an accurate and timely manner and ensure the same compliance from all stores in the District.·Responsible for maintaining operational excellence in each store.
  • Pinkberry Ventures, Inc
    Operations Manager
    Pinkberry Ventures, Inc Mar 2017 - May 2019
    Markham, Ontario, Canada
    General·Achieve District quantitative objectives including: sales, labor, COGS and shrinkage expense management.·Conduct regular store visits including unannounced visits, complete the appropriate paperwork, and communicate the results to store personnel. Visit all stores in district on a regular basis.·Communicate all District issues, concerns, and needs to the appropriate Support Center personnel.·Respond to directives in an accurate and timely manner and ensure the same compliance from all stores in the District.·Responsible for maintaining operational excellence in each store.
  • Yogurty'S Froyo
    Operations Manager
    Yogurty'S Froyo Mar 2017 - May 2019
    Markham, Ontario, Canada
    General·Achieve District quantitative objectives including: sales, labor, COGS and shrinkage expense management.·Conduct regular store visits including unannounced visits, complete the appropriate paperwork, and communicate the results to store personnel. Visit all stores in district on a regular basis.·Communicate all District issues, concerns, and needs to the appropriate Support Center personnel.·Respond to directives in an accurate and timely manner and ensure the same compliance from all stores in the District.·Responsible for maintaining operational excellence in each store.
  • Yogurty'S Froyo
    Multi Unit Manager
    Yogurty'S Froyo Dec 2012 - Mar 2017
    Mississauga, Oakville, Milton Ontario Canada
    ·Managed Three stores ·Ensured customer service is of the highest standards at all times.·Managing a team of over 45 staff, including sales executions & assistant managers.·Planning events and promotions for the store.·Interviewing and recruiting new staff.·Organizing staff training and development.·Ensuring brand protection and growth.·Planning, budgeting, and forecasting sales.·Establishing, managing and regularly reviewing the store grading systems to ensure optimum stock levels.·Overseeing stock control and receiving orders.
  • Yogurty'S Froyo
    Manager
    Yogurty'S Froyo Sep 2012 - Dec 2012
    Mississauga Ontario Canada
    ·Ensure customer service is of the highest standards at all times.·Managing a team of over 15 staff, including sales executions & assistant managers.·Planning events and promotions for the store.·Interviewing and recruiting new staff.·Organizing staff training and development.·Implementing and controlling store procedures.·Establishing, managing and regularly reviewing the store grading systems to ensure optimum stock levels.·Overseeing stock control and receiving orders
  • Yogurty'S Froyo
    Sales Floor Team Member
    Yogurty'S Froyo Jun 2012 - Sep 2012
    Mississauga Ontario Canada
    ·Achieved highest customer satisfaction ratings by producing quality Yogurt items and by prioritizing guest experience as top priority·Effectively communicated with peers to navigate the duties and responsibilities expected·Supported the development of peers through guiding, training and coaching both new and existing team members to ensure all staff maintained and developed the appropriate skills and knowledge to excel and deliver exceptional customer service·Demonstrated consistent operating standards and procedures that positively impacted the stores overall operations

Shelby Stephens Skills

Leadership Customer Service Time Management Patience Communication Inventory Management Customer Satisfaction Visual Merchandising Store Management Hiring Employee Training Training Loss Prevention Retail Sales Sales Operations Management Sales Operations Retail Manager Project Management Multi Unit Management Multi Unit Operations Multi Unit Leadership New Hire Training Mentoring New Hires New Hire Orientations New Hire Paperwork

Shelby Stephens Education Details

Frequently Asked Questions about Shelby Stephens

What company does Shelby Stephens work for?

Shelby Stephens works for Pluck Tea Inc.

What is Shelby Stephens's role at the current company?

Shelby Stephens's current role is Operations Manager at Pluck Tea Inc..

What schools did Shelby Stephens attend?

Shelby Stephens attended Humber College, Sheridan College.

What skills is Shelby Stephens known for?

Shelby Stephens has skills like Leadership, Customer Service, Time Management, Patience, Communication, Inventory Management, Customer Satisfaction, Visual Merchandising, Store Management, Hiring, Employee Training, Training.

Who are Shelby Stephens's colleagues?

Shelby Stephens's colleagues are Brian V., Michelle Mccormick, Steve Rice.

Not the Shelby Stephens you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.