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@woundedwarriorproject.org
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3 phones found area 208
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LinkedIn matched
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Shelby W. is listed as IT Leader | Governance | Operations | Strategic Planning | Service Delivery at Wounded Warrior Project, based in Orange Park, Florida, United States. AeroLeads shows a work email signal at woundedwarriorproject.org, phone signal with area code 208, and a matched LinkedIn profile for Shelby W..
Shelby W. previously worked as Program Application Systems Manager at Wounded Warrior Project and Owner/Sr Consultant at Weimer Consulting. Shelby W. holds Associate'S Degree, Civil Engineering from Idaho State University College Of Technology.
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AeroLeads found 1 current-domain work email signal for Shelby W.. Compare company email patterns before reaching out.
Exceptional record of achievement in the management of corporate information technology operations, with a consistent history of improving efficiency, streamlining workflows, enabling new capabilities, and reducing costs through the design and delivery of innovative solutions to meet changing business requirements. My areas of special expertise include cloud computing, infrastructure management and support, service delivery, information security, regulatory compliance, managed services, and IT staffing. I excel at building and leading top-performing teams, developing policies and procedures, assisting with business development efforts, and directing technology selection, procurement, and implementation. Some of my career highlights include:• Worked with leadership team to create BRIDGE Healthcare Partner’s IT strategic plan.• Enabled BRIDGE to achieve profitability by introducing pricing and organizational changes.• Assisted with marketing services to new customers at BRIDGE resulting in more than $1M in new revenue.• Implemented infrastructure and systems to support Cradlepoint’s growth from 90 to 450 employees.• Reduced issue resolution times by more than 75% at Cradlepoint by developing and implementing a SLA backed by documented policies and procedures.• Increased productivity 25% at Cradlepoint by instituting Agile/Scrum development methodology.
Listed skills include Cloud Computing, Enterprise Software, Data Center, Virtualization, and 24 others.
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A career timeline built from the work history available for this profile.
Jacksonville, Fl, Us
The Wounded Warrior Project mission is to honor and empower Wounded Warriors who incurred a physical or mental injury, illnesses, or wound, co-incident to your military service on or after September 11, 2001
Providing consulting in the areas of needs assessments, system implementation and support, strategic planning, system and software selection, Project Management, and LAN/WAN infrastructure.• Identified business challenges and gathered business requirements used to select a CRM for a national franchise resulting in implementation of a scalable CRM to grow with the business.• Led development and implementation of a business plan for a new expense recovery business that is now bringing in new customers and generating revenue.
Florham Park, New Jersey, Us
Led a Payments and Eligibility Business Unit infrastructure build team made up of a 12 member geographically dispersed team of private cloud and Azure system administrators, LAN/WAN engineers, and System Architects.• Developed an IT infrastructure build team that built private and Azure cloud infrastructure.• Implemented new processes and procedures resulting in reduced infrastructure build time by 20%.
Denver, Co, Us
I was promoted from Director of IT to Chief Technology Officer in 2018; in both roles, I oversaw application hosting, service desk support, VoIP, security, compliance, infrastructure, network management, server hosting/management, application support, private cloud, and more for this $10M provider of managed services. I carried out strategic planning, budget control, service pricing and delivery, staffing, contract negotiations, and presales. Throughout this period, I supervised 4 direct and 25 indirect reports, including remote personnel, worked with customers to determine requirements, and performed vendor selection and management. I supported all internal and external customers and held responsibility for program and project management, P&L, and purchasing.Selected Accomplishments:• Improved customer satisfaction to 4.5 (out of 5.0).• Lowered costs and increased service quality by migrating the private cloud to a new provider.• Worked with leadership team to develop IT Strategic Plan that aligned with business Strategic Plan.• Added new Managed Service customers and services resulting in more than $1M in new revenue.• Strengthened compliance with all SLAs by developing, updating, and distributing policies and procedures.
Boise, Idaho, Us
During this time, I managed all internal IT support, cloud computing, networking, servers, application hosting and support, service desk, VoIP, call center, security, and compliance operations for this $90M global provider of wireless edge networking and WAN services. I supervised 10 direct reports, planned and managed all internal IT projects, and directed strategic planning, budgeting, staffing, purchasing, asset control, and vendor management.Selected Accomplishments:• Facilitated sales growth by planning and leading the implementation and support of SaaS, infrastructure, and VoIP solutions for the global customer service team and inside sales team.• Worked with leadership and Business Units to implement infrastructure and systems that scaled to support growth from 90 to 450 employees.• Enhanced security by implementing a Security Information Event Management (SIEM) system.
Boise, Idaho, Us
Simultaneous to serving as Director of IT, I took on an additional role, partnering with internal product owners and board/executive team to define requirements and strategy for the next generation 24x7 cloud services product offering.Selected Accomplishments:• Guided the growth and organization of the SaaS development team by implementing the use of Agile/Scrum methodology resulting in a 25% increase in productivity.• Grew the Enterprise Cloud Manager (ECM) development team from 2 to 12 and led the successful first release of ECM, which enabled rapid feature request implementation and drove increased sales.
Provided Project Management and consulting in the areas of needs assessments, system installation and support, system and vendor selection, PCI compliance audits, networking and strategic planning.• Provided system design, implementation, and ongoing support for 1 healthcare and 2 engineering businesses.• Managed divestiture-related system and technology transitions for a large global engineering company.• Provided PCI audit support for a sports non-profit.
Tamarack, Idaho, Us
Started as IT consultant 2003 and joined Tamarack in 2004 to co-found and direct a Competitive Local Exchange Carrier (CLEC) that provided VoIP, internet, and Video over IP services for resort businesses and homeowners. Managed all internal IT services and operations, including Help Desk, LAN/WAN, server administration, application management, ISP, Fiber to the Premises (FTTP), security, compliance, budgeting, strategic planning, staffing, purchasing, asset control, Project Management, and vendor selection and management. Supervised a staff of 10.Selected Accomplishments:• Implemented infrastructure and multiple technology capabilities to support business growth, including FTTP, data center, video headend, Video over IP, VoIP,Point of Sale, satellite TV services, RFID, and more.
Quick answers generated from the profile data available on this page.
Shelby W. works for Wounded Warrior Project.
Shelby W. is listed as IT Leader | Governance | Operations | Strategic Planning | Service Delivery at Wounded Warrior Project.
AeroLeads has found 1 work email signal at @woundedwarriorproject.org for Shelby W. at Wounded Warrior Project.
AeroLeads has found 3 phone signal(s) with area code 208 for Shelby W. at Wounded Warrior Project.
Shelby W. is based in Orange Park, Florida, United States while working with Wounded Warrior Project.
Shelby W. has worked for Wounded Warrior Project, Weimer Consulting, Conduent, Bridge Healthcare Partners, and Cradlepoint.
You can use AeroLeads to view verified contact signals for Shelby W. at Wounded Warrior Project, including work email, phone, and LinkedIn data when available.
Shelby W. holds Associate'S Degree, Civil Engineering from Idaho State University College Of Technology.
Shelby W. is listed with skills including Cloud Computing, Enterprise Software, Data Center, Virtualization, Voip, Management, Networking, and Strategic Planning.
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