Runs SQL Queries daily to obtain CSV reports and update Excel spreadsheets. Tracks Data Usage for Clients and follows up with Client Representatives. Automates small data related tasks with Python, SQL, and APIs based on requestTroubleshoots problems with Live Units and resolves problems on software related issues. Works closely with Network Operations Administrators and assists with any reports or updates that are needed.

 Resolved data discrepancies and researched escalations from internal development tracking system for ongoing issues Provided internal and external technical support as an Electronic Data Interface resource and subject matter expert Completed special projects as assigned Configured and coordinated file transmission and setup for PlanSource standard files

 Enrolled Subscribers for Blue Shield of California Processed applications for missing information Performed data entry of applications from source documents to a computer database

Responsible for Excel Spreadsheets, Emails, entering sensitive data, and billing information. Required good communication skills with peers and being quick and efficient at getting tasks done.

 Personal interaction with customers Responsible for managing front end service Maintained a clean work environment Managed inventory