Shelby Wise work email
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Shelby Wise personal email
Shelby Wise is a Client Operations Manager at Vivid Seats. They possess expertise in microsoft word, public speaking, microsoft excel, customer service, communication and 6 more skills. They is proficient in English.
Vivid Seats
View- Website:
- vividseats.com
- Employees:
- 601
-
Client Operations ManagerVivid SeatsTexas, United States
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Fulfillment Services SupervisorVivid Seats Sep 2023 - PresentCoppell, Texas, United States
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Team Lead Client Fulfillment ServicesVivid Seats May 2022 - Sep 2023
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ParalegalLeach Fox Law Jul 2021 - May 2022
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Undergraduate Admissions CounselorOklahoma State University Nov 2018 - Jul 2021• Represent the university to all individuals and organizations involved in the college selection process• Provide prospective applicants and families guidance on the admissions process• Develop and implement various student recruitment programs designed to recruit targeted prospective students• Collaborate with campus partners• Establish outreach strategies • Work independently and remotely• Host one on one meetings with prospective students • Navigate tough financial conversations while utilizing discretion • Manage over 600 students each recruitment cycle -
Operations ManagerSelery Fulfillment, Inc. Oct 2017 - Oct 2018Carrollton, Texas• Create strategies to improve productivity and efficiency• Ensure smooth efficient service that meets the expectations and needs of customers and clients• Oversee large special projects • Lead multiple section teams• Prepare and execute action plans• Develop processes for receiving product, inventory management, and shipping product accurately and timely • Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints• Meet and exceed deadlines while performing multiple projects and tasks simultaneously • Identify and address problems and opportunities for the company -
Onboarding Coordinator / Executive AssistantSelery Fulfillment, Inc. Jul 2017 - Oct 2017Carrollton, Texas• Maintained a tight and detailed agenda• Worked hand in hand with CEO and COO • Onboarded new clients • Handled multiple accounts at the same time• Oversaw large projects• Ran the customer service email • Identified and fixed client complaints and problems
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Ticket Operations AssistantTexas Rangers Baseball Club May 2017 - Oct 2017Arlington, Tx• Direct customer service with season ticket holders, special accommodations, and employees• Heavy interaction with customers via telephone, computer, and in person• Experience using the ticketing system ProVenue• Solve problems that may arise with tickets • Ensure accurate transactions while actively listening to customers and paying close attention to details -
Support StaffPayne County District Attorney'S Office Feb 2016 - May 2017Stillwater, Ok• Assist with clerical duties as needed• Maintain a professional and positive demeanor • Answer phones and direct attorneys and visitors• Train new part time employees• Work conjointly with case managers and employees to complete projects and assignments• Prepare paperwork promptly and accurately • Provide support to the staff in a variety of tasks
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Ticket Sales AssociateOklahoma City Thunder Oct 2015 - Jan 2016Oklahoma City, Oklahoma• Administered surveys to Thunder fans to obtain an individual fan profile• Provided fan assistance as needed while maintaining a positive and friendly demeanor• Supported full time sales representatives by working game night sales booths
Shelby Wise Skills
Shelby Wise Education Details
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Sports Management
Frequently Asked Questions about Shelby Wise
What company does Shelby Wise work for?
Shelby Wise works for Vivid Seats
What is Shelby Wise's role at the current company?
Shelby Wise's current role is Client Operations Manager.
What is Shelby Wise's email address?
Shelby Wise's email address is sh****@****ate.edu
What schools did Shelby Wise attend?
Shelby Wise attended Oklahoma State University.
What skills is Shelby Wise known for?
Shelby Wise has skills like Microsoft Word, Public Speaking, Microsoft Excel, Customer Service, Communication, Microsoft Office, Teamwork, Social Media, Time Management, Active Learning, Organization Skills.
Who are Shelby Wise's colleagues?
Shelby Wise's colleagues are Johnny Cather, Janell Daniels, Ian Kooperman, Maddison Taylor, Erika Mitchell, Phr, Patrick Theiss, Manuel Terrero.
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