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Shelby A. Email & Phone Number

Strategic Delivery Manager & Client Engagement Specialist | Driving Operational Excellence and Client Success | Healthcare at Zodiac Healthcare
Location: Carrollton, Texas, United States 5 work roles
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Role
Strategic Delivery Manager & Client Engagement Specialist | Driving Operational Excellence and Client Success | Healthcare
Location
Carrollton, Texas, United States

Who is Shelby A.? Overview

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Shelby A. is listed as Strategic Delivery Manager & Client Engagement Specialist | Driving Operational Excellence and Client Success | Healthcare at Zodiac Healthcare, based in Carrollton, Texas, United States. AeroLeads shows a matched LinkedIn profile for Shelby A..

Shelby A. previously worked as Delivery Manager - Healthcare at Zodiac Healthcare and Service Delivery Specialist at Eteam.

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Email format at Zodiac Healthcare

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Zodiac Healthcare

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About Shelby A.

Dynamic Staffing Operations Manager with a proven history of overseeing staffing operations, enhancing margin management, and accelerating revenue growth. Skilled in providing strategic insights to leadership teams and fostering a collaborative work culture. Dedicated to delivering outstanding client service. Proficient in talent management, training, and performance coaching, with a commitment to driving organizational success. My strengths in leadership, employee engagement, and client service delivery ensure consistent achievement of optimal results and surpassing expectations.

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Shelby A.'s current company

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Zodiac Healthcare
Zodiac Healthcare
Strategic Delivery Manager & Client Engagement Specialist | Driving Operational Excellence and Client Success | Healthcare
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5 roles

Shelby A. work experience

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Delivery Manager - Healthcare

Current

Carrollton, Texas, United States

Oversee the increment in active headcounts, redeployment, margin management, and revenue, focusing on strategic development of client accounts.Maintain and enhance the employer brand to attract and retain top talent.Manage budgets effectively to support talent acquisition and development initiatives.Monitor team performance closely, providing coaching, mentoring, and guidance to meet performance standards.Implement succession planning strategies and provide regular feedback to ensure continuous development of team members.Lead end-to-end recruitment processes, ensuring compliance with client checklists and deadlines.Develop training modules and schedule regular sessions to enhance team skills and productivity. Facilitate knowledge sharing and mentor others to provide training.Conduct daily meetings to track progress towards goals and address challenges, resulting in 80% team meeting targets. Foster engagement through regular feedback sessions and one-on-one meetings.Act as a bridge between various teams (Recruiting, Sales, Onboarding, Employee Relations, Timesheet & Payroll) to ensure alignment and collaboration, enhancing overall team effectiveness and output.

Feb 2024 - Present

Service Delivery Specialist

New Jersey, United States

Managed a diverse portfolio of 13+ clients, aligning strategies with each client's Business Needs to deliver tailored Resources/Solutions effectively.Collaborated closely with Hiring Managers and stakeholders to develop comprehensive position profiles and understand overall needs and requirements.Led a team of vetted HR professionals, educating them about protocols and client expectations to ensure seamless execution of recruitment processes.Solicited and documented feedback from hiring managers and candidates to drive continuous improvement and client satisfaction.Acted as the primary interface between the company's service team and clients, managing communication and serving as the point of contact for internal associates.Maintained regular communication with clients to understand immediate and ongoing hiring needs, providing prompt solutions and updates.Worked closely with hiring managers/clients to identify and recruit top talent across various positions and levels, optimizing the recruitment process for efficiency.Provided timely solutions to escalated client issues, demonstrating commitment to client satisfaction and retention.Assisted in onboarding and training new team members, ensuring adherence to company standards and protocols.Managed various MIS reports including recruitment tracker and onboarding tracker, ensuring accurate and timely reporting of recruitment activities.Oversaw the complete recruitment lifecycle activities, ensuring compliance and efficiency throughout the process.Established and maintained professional relationships with candidates, fostering a positive candidate experience and building a strong talent pipeline.

Oct 2022 - Dec 2023

Account Associate

Hayward, California, United States

• Transactions with client POC for interview scheduling, offer confirmations, and handhold candidates throughout all phases of onboarding. • Maintained proper procedures with the in-house Applicant Tracking System (CEIPAL) and offer documentation to track and record all candidates and requisitions.• Reviews resumes and credentials for appropriate skills, experience, and knowledge in relation to position requirements.• Prescreening and qualifying candidates.• Coordinating and tracking all communication with candidates.• Presented recruiting reports for job openings, number of hires, and post-hire summaries to senior management.• Assigned to Multiple Accounts as Team Lead, providing full-cycle recruiting for Healthcare & Non-IT and Engineering groups. • Screen candidates to ensure their skill sets match the requirements of the position.• Negotiate compensation with potential candidates.• Follow up with both hiring managers and candidates in a timely manner.• Manage start to finish the process from sourcing to extending offers and managing to onboard.• Work with candidates, advise them of appropriate career opportunities, guide them through the recruiting process and develop a strong working relationship.• Assist with keeping nurses up to date with their requirements such as renewing their license, CPR card, or monthly in-services.• Recruiting all types of candidates including contract, contract-to-hire, and FTE.• Work directly with vendors to manage contract staffing.• Handling end-to-end recruitment of Junior, Middle & Senior levels of recruitment independently.• Coordinate various levels of interviews directly with client POC• Performed reference checks, negotiated terms and rates for each project, coordinated the interview process, extended offers, and closed candidates.

Mar 2021 - Oct 2022

Healthcare Recruiter

Hazlet, New Jersey, United States

Source and recruit healthcare professionals for critical positions to support COVID-19 patient care, including RN's (ICU/ER/MedSurg/Dialysis), CNA's/HHA's, LPN's, Social Workers, Radiologists, Pathologists– Micro/Chem./Haematology/Blood Bank/Central Accessioning, EKG Tech's, Lab Tech's, Dieticians & Dietary Aides, Pharmacists & Pharmacy Technicians, and other supporting roles.Manage the complete recruitment cycle for healthcare clients, from position postings to direct sourcing, cold calling, and sourcing from resume databases.Screen and shortlist candidates based on qualifications and suitability for roles, ensuring alignment with client needs.Negotiate rates/salary with candidates and schedule interviews with hiring managers.Maintain regular communication with candidates to assess interest and availability and provide updates throughout the recruitment process.Upload candidate data into internal databases and maintain accurate records of selected and rejected candidates.

Nov 2019 - Mar 2021

Associate Recruiter

Morristown, Nj

Responsible for the full life-cycle recruiting process including sourcing, qualifying, pipeline, technical evaluation, salary negotiation, background checks and reference checks.Identified active and passive talents by utilizing social media, Boolean searches, user groups, meetups, and networking events.Reviewed high volume profiles daily and generate strong pipeline.Partnered with executive leadership, operations management, and business development teams to understand business goals and define hiring requirements; ensure consistent hiring processes are performed by decision makers.Recording and maintaining daily, weekly, and monthly recruiting reports in order to evaluate and implement more effective and efficient recruiting strategies in meetings.

Jun 2018 - Oct 2019
FAQ

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What company does Shelby A. work for?

Shelby A. works for Zodiac Healthcare.

What is Shelby A.'s role at Zodiac Healthcare?

Shelby A. is listed as Strategic Delivery Manager & Client Engagement Specialist | Driving Operational Excellence and Client Success | Healthcare at Zodiac Healthcare.

Where is Shelby A. based?

Shelby A. is based in Carrollton, Texas, United States while working with Zodiac Healthcare.

What companies has Shelby A. worked for?

Shelby A. has worked for Zodiac Healthcare, Eteam, Tektalent Inc, Sage Group Technologies, Inc, and Artech L.L.C..

How can I contact Shelby A.?

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