Shelby A.

Shelby A. Email and Phone Number

Strategic Delivery Manager & Client Engagement Specialist | Driving Operational Excellence and Client Success | Healthcare @ Zodiac Healthcare
Shelby A.'s Location
Carrollton, Texas, United States, United States
About Shelby A.

Dynamic Staffing Operations Manager with a proven history of overseeing staffing operations, enhancing margin management, and accelerating revenue growth. Skilled in providing strategic insights to leadership teams and fostering a collaborative work culture. Dedicated to delivering outstanding client service. Proficient in talent management, training, and performance coaching, with a commitment to driving organizational success. My strengths in leadership, employee engagement, and client service delivery ensure consistent achievement of optimal results and surpassing expectations.

Shelby A.'s Current Company Details
Zodiac Healthcare

Zodiac Healthcare

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Strategic Delivery Manager & Client Engagement Specialist | Driving Operational Excellence and Client Success | Healthcare
Shelby A. Work Experience Details
  • Zodiac Healthcare
    Delivery Manager - Healthcare
    Zodiac Healthcare Feb 2024 - Present
    Carrollton, Texas, United States
    Oversee the increment in active headcounts, redeployment, margin management, and revenue, focusing on strategic development of client accounts.Maintain and enhance the employer brand to attract and retain top talent.Manage budgets effectively to support talent acquisition and development initiatives.Monitor team performance closely, providing coaching, mentoring, and guidance to meet performance standards.Implement succession planning strategies and provide regular feedback to ensure continuous development of team members.Lead end-to-end recruitment processes, ensuring compliance with client checklists and deadlines.Develop training modules and schedule regular sessions to enhance team skills and productivity. Facilitate knowledge sharing and mentor others to provide training.Conduct daily meetings to track progress towards goals and address challenges, resulting in 80% team meeting targets. Foster engagement through regular feedback sessions and one-on-one meetings.Act as a bridge between various teams (Recruiting, Sales, Onboarding, Employee Relations, Timesheet & Payroll) to ensure alignment and collaboration, enhancing overall team effectiveness and output.
  • Eteam
    Service Delivery Specialist
    Eteam Oct 2022 - Dec 2023
    New Jersey, United States
    Managed a diverse portfolio of 13+ clients, aligning strategies with each client's Business Needs to deliver tailored Resources/Solutions effectively.Collaborated closely with Hiring Managers and stakeholders to develop comprehensive position profiles and understand overall needs and requirements.Led a team of vetted HR professionals, educating them about protocols and client expectations to ensure seamless execution of recruitment processes.Solicited and documented feedback from hiring managers and candidates to drive continuous improvement and client satisfaction.Acted as the primary interface between the company's service team and clients, managing communication and serving as the point of contact for internal associates.Maintained regular communication with clients to understand immediate and ongoing hiring needs, providing prompt solutions and updates.Worked closely with hiring managers/clients to identify and recruit top talent across various positions and levels, optimizing the recruitment process for efficiency.Provided timely solutions to escalated client issues, demonstrating commitment to client satisfaction and retention.Assisted in onboarding and training new team members, ensuring adherence to company standards and protocols.Managed various MIS reports including recruitment tracker and onboarding tracker, ensuring accurate and timely reporting of recruitment activities.Oversaw the complete recruitment lifecycle activities, ensuring compliance and efficiency throughout the process.Established and maintained professional relationships with candidates, fostering a positive candidate experience and building a strong talent pipeline.
  • Tektalent Inc
    Account Associate
    Tektalent Inc Mar 2021 - Oct 2022
    Hayward, California, United States
    • Transactions with client POC for interview scheduling, offer confirmations, and handhold candidates throughout all phases of onboarding. • Maintained proper procedures with the in-house Applicant Tracking System (CEIPAL) and offer documentation to track and record all candidates and requisitions.• Reviews resumes and credentials for appropriate skills, experience, and knowledge in relation to position requirements.• Prescreening and qualifying candidates.• Coordinating and tracking all communication with candidates.• Presented recruiting reports for job openings, number of hires, and post-hire summaries to senior management.• Assigned to Multiple Accounts as Team Lead, providing full-cycle recruiting for Healthcare & Non-IT and Engineering groups. • Screen candidates to ensure their skill sets match the requirements of the position.• Negotiate compensation with potential candidates.• Follow up with both hiring managers and candidates in a timely manner.• Manage start to finish the process from sourcing to extending offers and managing to onboard.• Work with candidates, advise them of appropriate career opportunities, guide them through the recruiting process and develop a strong working relationship.• Assist with keeping nurses up to date with their requirements such as renewing their license, CPR card, or monthly in-services.• Recruiting all types of candidates including contract, contract-to-hire, and FTE.• Work directly with vendors to manage contract staffing.• Handling end-to-end recruitment of Junior, Middle & Senior levels of recruitment independently.• Coordinate various levels of interviews directly with client POC• Performed reference checks, negotiated terms and rates for each project, coordinated the interview process, extended offers, and closed candidates.
  • Sage Group Technologies, Inc
    Healthcare Recruiter
    Sage Group Technologies, Inc Nov 2019 - Mar 2021
    Hazlet, New Jersey, United States
    Source and recruit healthcare professionals for critical positions to support COVID-19 patient care, including RN's (ICU/ER/MedSurg/Dialysis), CNA's/HHA's, LPN's, Social Workers, Radiologists, Pathologists– Micro/Chem./Haematology/Blood Bank/Central Accessioning, EKG Tech's, Lab Tech's, Dieticians & Dietary Aides, Pharmacists & Pharmacy Technicians, and other supporting roles.Manage the complete recruitment cycle for healthcare clients, from position postings to direct sourcing, cold calling, and sourcing from resume databases.Screen and shortlist candidates based on qualifications and suitability for roles, ensuring alignment with client needs.Negotiate rates/salary with candidates and schedule interviews with hiring managers.Maintain regular communication with candidates to assess interest and availability and provide updates throughout the recruitment process.Upload candidate data into internal databases and maintain accurate records of selected and rejected candidates.
  • Artech L.L.C.
    Associate Recruiter
    Artech L.L.C. Jun 2018 - Oct 2019
    Morristown, Nj
    Responsible for the full life-cycle recruiting process including sourcing, qualifying, pipeline, technical evaluation, salary negotiation, background checks and reference checks.Identified active and passive talents by utilizing social media, Boolean searches, user groups, meetups, and networking events.Reviewed high volume profiles daily and generate strong pipeline.Partnered with executive leadership, operations management, and business development teams to understand business goals and define hiring requirements; ensure consistent hiring processes are performed by decision makers.Recording and maintaining daily, weekly, and monthly recruiting reports in order to evaluate and implement more effective and efficient recruiting strategies in meetings.

Frequently Asked Questions about Shelby A.

What company does Shelby A. work for?

Shelby A. works for Zodiac Healthcare

What is Shelby A.'s role at the current company?

Shelby A.'s current role is Strategic Delivery Manager & Client Engagement Specialist | Driving Operational Excellence and Client Success | Healthcare.

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