Shelby Schmidt, Cpm, Rpl Email & Phone Number

Remote

Due to a merger, working for a new company. So excited to start this new journey with an industry leader!

Remote

Company merged, so new experience under new company name

Lakewood, Colorado

* Manages day-to-day activities of Communication Center and ensures standards of practice are met within policies and procedures, while maintaining the staff schedules.* Facilitates goals of the communication center and actively participates in problem-solving and conflict mediation.* Actively participates in interviewing, hiring and training new employees and provides ongoing coaching to all employees* Seeks and schedules outreach opportunities for staff* Identifies areas of practice requiring policy and procedure development and maintains currency ofpolicies and procedures.* Organizes agenda and leads staff meetings to facilitate staff development and education.* Activates critical care medical crews for transport requests and relays appropriate medical informationto transport crews.

Waukesha, Wi

* Designed, configured, trained and implemented a new county-wide time and attendance software program, IntelliTime* Researched and developed training that has been presented on a local, state and national level* Managed the staffing needs of a 42 full-time equivalent staff * Evaluated and updated standard operating procedures with regard to time and attendance, maintained scheduling statistics, and configured scheduling templates for upcoming years* Supervised daily operations of the telecommunications center while providing supportive guidance to critical personnel* Reviewed and wrote annual evaluationsSupported employees in achieving their goals* Investigated, recommended and wrote progressive discipline, as needed, and coached employees to meet expected standards

Waukesha, Wi